Spa Associate

Hand & Stone Franchise Corp; Mount Dora (FL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in the wellness sector is on the lookout for a Spa Associate to enhance customer experiences at their Mount Dora location. This role is perfect for energetic individuals who thrive in a dynamic environment and possess excellent customer service skills. With flexible scheduling options, ongoing training, and a supportive workplace culture, this position offers the opportunity to grow within a leading franchise. Join a team that values positivity and professionalism while enjoying employee discounts and competitive compensation. If you’re passionate about making a difference in clients' lives, this is the perfect role for you!

Benefits

Competitive Compensation

Contests

Ongoing Training

Flexible Hours

Positive Work Environment

Employee Discounts

Paid Time Off

Qualifications

• Must be organized and detail-oriented with strong customer service skills.
• Must be a team player and able to work independently.

Responsibilities

• Meet membership sales goals and provide excellent customer service.
• Maintain spa cleanliness and effectively communicate with clients.
• Schedule appointments and perform various other duties as assigned.

Skills

Customer Service Skills

Sales Skills

Organizational Skills

Communication Skills

Team Player

Education

High School Diploma or Equivalent

Job description

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Mount Dora, FL, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation: hourly wage PLUS commissions.
• Contests: do you want to put your sales skills to the test? See what we have in store!
• Ongoing Training: We are ALWAYS learning and improving.
• Flexible Hours: Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment: We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts: Who wouldn’t want discounts on products, services, AND gift cards?
• PTO: Get Paid Time off when you work a qualifying schedule

Qualifications:

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision