Spa Associate

Hand & Stone Massage and Facial Spa; Colorado Springs (CO); On-site; USD 19,975 - 24,796; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

401(k)

Training & development

Wellness resources

Job summary

Hand & Stone Massage and Facial Spa in Colorado Springs is seeking a Spa Associate to ensure an outstanding guest experience. You will welcome members and guests, answer phones, schedule appointments, and sell memberships, gift cards, and upgrades.

The ideal candidate has a high school diploma, is 18+, organized with attention to detail, a strong team player, and excellent communication. We offer flexible shifts, training, and a friendly, professional environment with competitive hourly pay and

Qualifications

• Must have a high school diploma or equivalent.
• Must be 18 years old or older.
• Must be exceptionally organized and have great attention to detail.
• Must be a strong team player with the ability to work independently with minimal supervision.
• Excellent personal appearance and possess good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease, all while focusing on the guest.

Responsibilities

• Provide excellent customer service to members and guests, while building relationships that last.
• Welcome and greet all members and guests upon arrival.
• Answer phones; schedule appointments; sell memberships, gift cards, and upgrades; and file documents.
• Meet membership sales goals.
• Detailed knowledge of the menu of services; training will be provided.
• Capable of working flexible hours.
• Effectively communicate sales, promotions, and service options with clients.
• Maintain a professional and clean work environment & appearance.
• Bring a positive and energetic attitude.
• Perform various other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Organized

Team player

Multitasking

Education

High school diploma or equivalent

Job description

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Benefits

• Bonus based on performance
• Employee discounts
• 401(k)
• Training & development
• Wellness resources

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa - Colorado Springs South, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

• Provide excellent customer service to members and guests, while building relationships that last
• Welcome and greet all members and guests upon arrival
• Answer phones; schedule appointments; sell memberships, gift cards, and upgrades; and file documents
• Meet membership sales goals
• Detailed knowledge of the menu of services - don’t worry, we’ll train you!
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Maintain a professional and clean work environment & appearance
• Bring a positive and energetic attitude
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications

• Must have a high school diploma or equivalent
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision
• Excellent personal appearance and possess good verbal and written communication skills
• Ability to handle stressful situations professionally and multitask with ease, all while focusing on the guest

Compensation: $14.50 - 18 per hour

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.