Spa Associate

Hand & Stone Massage and Facial Spa; Northbrook (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Training & development

401(k)

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Northbrook seeks team members who thrive on delivering outstanding customer service and driving membership sales. You’ll learn the spa menu, promote services, and build lasting guest relationships in a friendly, energetic atmosphere.

The role offers flexible shifts to fit your lifestyle, with opportunities for advancement and ongoing training. Prioritize professionalism, teamwork, and guest satisfaction at all times.

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years old or older.
• Excellent organizational skills and attention to detail.
• Strong team player with ability to work independently.

Responsibilities

• Meet membership sales goals and promote services.
• Learn the menu of services and convey offerings to clients.
• Provide excellent customer service to members and guests.
• Work flexible hours and maintain spa cleanliness standards.
• Communicate promotions and service options clearly.
• Answer phones, schedule appointments, and file documents.
• Contribute to a positive and energetic work environment.

Skills

Customer service

Sales

Communication

Team player

Education

High school diploma or equivalent

Job description

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Benefits

• Training & development
• 401(k)
• Employee discounts
• Flexible schedule

Job Description

Hand and Stone Massage and Facial Spa, located in , is seeking a . You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.