Spa Assistant Manager: Growth, Sales & Service Leader

Massage Envy; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hourly rate + bonus opportunities

Excellent Medical Plans

Dental & Vision Insurance

Paid Time Off

Comprehensive 401k

Job summary

Massage Envy in Washington, DC is seeking an Assistant Manager who can drive sales goals, build a strong team, develop talent, and deliver an outstanding customer experience in a retail spa setting. You will lead by example, train staff, and help manage daily operations to ensure high standards of service.

You will support the General Manager, motivate a diverse team, and uphold Massage Envy values of optimism, excellence, consistency, gratitude and empathy in every interaction with clients and

Qualifications

• Experienced in sales and customer service in a retail setting.
• Experienced in training staff
• Experienced in spa management (Highly Preferred)
• Retail management experience (Strongly Preferred)
• Strong administrative/back office skills (Required)

Responsibilities

• Drive sales goals and contribute to store revenue.
• Build and motivate a diverse team to deliver exceptional service.
• Develop talent and manage performance to meet targets.
• Provide an amazing customer experience and uphold Massage Envy values.

Skills

Sales experience

Customer service

Team leadership

Staff training

Retail environment

Job description

Massage Envy in Washington, DC is seeking an Assistant Manager who can drive sales goals, build a strong team, develop talent, and deliver an outstanding customer experience in a retail spa setting. You will lead by example, train staff, and help manage daily operations to ensure high standards of service.

You will support the General Manager, motivate a diverse team, and uphold Massage Envy values of optimism, excellence, consistency, gratitude and empathy in every interaction with clients and