Spa Assistant Manager: Growth, Bonuses & Flexible Schedule

Hand and Stone Massage and Facial Spa, Inc.; Alpharetta (GA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Hourly wage + generous bonus

Flexible schedules

Growth opportunities

Vacation and Holiday pay

Employee discounts

Complimentary services (monthly)

Job summary

Hand and Stone Massage and Facial Spa, Inc. in Marietta, GA is seeking a self-driven Spa Assistant Manager with strong organizational skills. You will help oversee the spa's operational and financial performance and coach staff under the Spa Manager.

The role requires retail/sales and customer service experience, a passion for people, and the ability to manage daily operations, HR tasks, and data entry. Flexible scheduling and growth opportunities are available.

Qualifications

• Retail/sales and customer service experience required.
• A passion for people and sales.
• High level of enthusiasm.
• Support Spa Manager in overseeing and managing daily operations.
• Assist with HR functions including interviewing, hiring, training, and scheduling.
• Handle administrative tasks including filing, member maintenance and data entry of client records and surveys.
• Ability to promote the health and wellness benefits of massage therapy and facials.
• Ability to work flexible schedule including days/evenings/weekends/holidays.
• Knowledge and understanding of all spa services and product line.
• Effectively communicate about health and wellness membership benefits, spa policies, and procedures.
• Outside Event marketing & social media marketing.
• Ensure standards for quality, customer service, health, and safety are met.
• Assist in maintaining cleanliness of therapy rooms, common areas, and break room.

Responsibilities

• Oversee overall operational and financial performance of the spa.
• Coach staff while taking direction from Spa Manager.
• Assist in daily operations and customer service excellence.
• Support HR functions including interviewing, hiring, training and scheduling.
• Maintain records, member data, surveys, and administrative tasks.
• Promote health and wellness services and membership benefits.
• Promote spa products and services and ensure compliance with policies.

Skills

Retail/sales experience

Customer service

Communication

Marketing

HR support

Job description

Hand and Stone Massage and Facial Spa, Inc. in Marietta, GA is seeking a self-driven Spa Assistant Manager with strong organizational skills. You will help oversee the spa's operational and financial performance and coach staff under the Spa Manager.

The role requires retail/sales and customer service experience, a passion for people, and the ability to manage daily operations, HR tasks, and data entry. Flexible scheduling and growth opportunities are available.