Spa Assistant Manager: Growth, Bonuses & Flexible Schedule

Hand and Stone Massage and Facial Spa, Inc.

Alpharetta (GA)

On-site

USD 32,000 - 44,000

Full time

8 days ago
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Benefits offered by this job

Hourly wage + generous bonus
Flexible schedules
Growth opportunities
Vacation and Holiday pay
Employee discounts
Complimentary services (monthly)

Job summary

Hand and Stone Massage and Facial Spa, Inc. in Marietta, GA is seeking a self-driven Spa Assistant Manager with strong organizational skills. You will help oversee the spa's operational and financial performance and coach staff under the Spa Manager.

The role requires retail/sales and customer service experience, a passion for people, and the ability to manage daily operations, HR tasks, and data entry. Flexible scheduling and growth opportunities are available.

Qualifications

  • Retail/sales and customer service experience required.
  • A passion for people and sales.
  • High level of enthusiasm.
  • Support Spa Manager in overseeing and managing daily operations.
  • Assist with HR functions including interviewing, hiring, training, and scheduling.
  • Handle administrative tasks including filing, member maintenance and data entry of client records and surveys.
  • Ability to promote the health and wellness benefits of massage therapy and facials.
  • Ability to work flexible schedule including days/evenings/weekends/holidays.
  • Knowledge and understanding of all spa services and product line.
  • Effectively communicate about health and wellness membership benefits, spa policies, and procedures.
  • Outside Event marketing & social media marketing.
  • Ensure standards for quality, customer service, health, and safety are met.
  • Assist in maintaining cleanliness of therapy rooms, common areas, and break room.

Responsibilities

  • Oversee overall operational and financial performance of the spa.
  • Coach staff while taking direction from Spa Manager.
  • Assist in daily operations and customer service excellence.
  • Support HR functions including interviewing, hiring, training and scheduling.
  • Maintain records, member data, surveys, and administrative tasks.
  • Promote health and wellness services and membership benefits.
  • Promote spa products and services and ensure compliance with policies.

Skills

Retail/sales experience
Customer service
Communication
Marketing
HR support

Job description

Hand and Stone Massage and Facial Spa, Inc. in Marietta, GA is seeking a self-driven Spa Assistant Manager with strong organizational skills. You will help oversee the spa's operational and financial performance and coach staff under the Spa Manager.

The role requires retail/sales and customer service experience, a passion for people, and the ability to manage daily operations, HR tasks, and data entry. Flexible scheduling and growth opportunities are available.

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