Spa 2 Regional Coordinator

LA Family Housing; Los Angeles (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

403B Retirement Plan

Flex Spending Accounts (FSA)

Job summary

A community-focused organization in Los Angeles seeks a Regional Coordinator to enhance the effectiveness of the Coordinated Entry System (CES) aimed at supporting homeless communities. You'll be responsible for building partnerships and ensuring efficient referral systems for various populations. Ideal candidates will have a background in social services and a deep understanding of homeless interventions. This role requires strong relationship-building skills and knowledge of federal policies related to homelessness. Competitive benefits and a dynamic work environment are offered.

Qualifications

• Knowledge of federal policy and programs under the Coordinated Entry System (CES).
• Experience working in social services, public sector or community advocacy work.
• Obtain and maintain CPR/First Aid Certification.

Responsibilities

• Develop strong relationships with community partners and SPA 2 leadership.
• Facilitate community partner usage of the SPDAT assessment tool.
• Act as a liaison for referral requests between community partners and internal departments.

Skills

Knowledge of homeless populations

Ability to work with high profile stakeholders

Creative problem-solving skills

Education

Bachelor’s degree in a social service related field

Tools

Homeless Management Information System (HMIS)

Job description

Why Join Us

You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.

The Position

The Regional Coordinator will work with internal departments and external partners to build capacity and effective and efficient utilization of the Coordinated Entry System (CES) in Service Planning Area (SPA) 2. The Regional Coordinator will build and maintain a collaborative of community partners and collaborate with SPA Workforce to leverage existing and new SPA resources. This position will be the key point of contact to ensure the Adult, Family and/or Transitional Age Youth (TAY) populations have an effective and rapid referral system for direct services in SPA 2. The Regional Coordinator will work with LAFH program departmental leadership and external SPA 2 community partners to streamline service delivery, system development, data quality, and the referral system.

What You'll Do

• Develop strong relationships with community partners and SPA 2 leadership
• Work as a conduit between SPA 2 CES, SPA 2 Homeless Coalition, and its subcommittees to ensure appropriate points of contact, partners, and goals are established. Establish and maintain an effective referral network for support services (crisis housing; mental health; substance abuse; domestic violence hotline)
• Facilitate community partner usage of the SPDAT assessment tool, community queue and matching process to determine vulnerability of a person experiencing homelessness
• Work with the Data and QA Team to ensure SPA wide data and performance metrics at the SPA 2 level
• Act as a liaison between community partners and internal departments for referral request
• Spearhead coordination of internal departmental leadership and partner agencies to ensure compliance, utilization of best practices and achievement of contractual outcome requirements
• Share evidence-based tools with providers to improve level of service provision and system development
• Assist providers with accessing resources and services to improve their housing navigation services
• Provide instruction and assistance to sub-contractors and providers in integrating best practices and referrals/system network
• Work in collaboration with internal departments to provide support to agencies seeking LAFH programmatic services
• Represent LAFH at community meetings, conferences and special events involving entry way into CES
• Drive personal vehicle in and around Los Angeles County
• Additional tasks, projects, and responsibilities as assigned by supervisor

What You're Skilled At

• Knowledge of homeless populations, systems, and programs, including federal policy and programs guidelines under the Coordinated Entry System (CES)
• Knowledge of relevant evidence-based practices for homeless systems and interventions, such as Housing First Model, Motivational Interviewing, Harm Reduction, and Critical Time Intervention
• Ability to work with high profile stakeholders and conduct street-based activities
• Strong comfort with presenting and planning and conducting skill building activities for a diverse set of stakeholders
• Ability to network and build relationships
• Ability to demonstrate creative and solution-focused problem-solving skills

Other

• Maintain and execute confidential information according to HIPAA standards
• Experience with the Homeless Management Information System (HMIS)
• Obtain and maintain CPR/First Aid Certification
• Ability to pass post-offer Tuberculosis (TB) clearances
• Travel is a regular duty for this position and is required 50% of the time
• Use of a personal vehicle to travel between worksites and other locations is required
• Must have and maintain a valid California Driver’s License and insurance in good standing
• Ability to work a 9/80 work schedule and be flexible with working weekends

Experience

• Bachelor’s degree in a social service related field preferred
• At least five (3) year’s working in social services, public sector, or community advocacy work

What We Offer

Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more!

Physical Demands, Environmental Conditions, Equipment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department.

Equal Employment Opportunity

LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Fair Chance Act

LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.