Southwest Mobile Storage, Inc- Accounts Receivable Clerk I

Southwest Mobile Storage, Inc.; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Immediate PTO eligibility

Holidays off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Health Savings Account

Job summary

Southwest Mobile Storage, Inc. in Phoenix, AZ is seeking an Accounts Receivable Clerk I to join our team. You will manage customer accounts, process invoices and payments, resolve billing discrepancies, and support collections with a focus on excellent customer service.

The ideal candidate has 2+ years in accounts receivable or related fields, strong Excel skills, and attention to detail. This onsite role requires effective communication and the ability to thrive in a fast-paced environment.

Qualifications

• High school diploma or GED; accounting or bookkeeping education preferred.
• 2+ years of experience in accounts receivable, customer service, or a related field.
• Basic accounting, bookkeeping, and collections knowledge.
• Experience with billing, account reconciliations, dispute resolution, and financial reporting.
• Intermediate Excel skills; familiarity with Dynamics or similar accounting software.

Responsibilities

• Handle inbound customer calls for billing questions and disputes.
• Promote use of customer portal and paperless billing.
• Process recurring transactions and credit card payments accurately.
• Create invoices for non-standard billing needs.
• Collaborate with the collections team to collect past-due invoices.
• Perform account updates and reconciliations to ensure current records.

Skills

Intermediate Excel

Accounts receivable experience

Customer service skills

Attention to detail

Education

High school diploma or GED

Accounting education preferred

Tools

Microsoft Dynamics

Billing software experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Southwest Mobile Storage, Inc- Accounts Receivable Clerk I

Full Time Phoenix, AZ, US

3 days ago Requisition ID: 1496

Accounts Receivable Clerk

About Us: Southwest Mobile Storage specializes in modifying storage containers for sale or lease. We take pride in our ability to provide high-quality, customized portable storage solutions while delivering outstanding customer service. We are seeking an Account Receivable Clerk to join our team. In this role, you will be responsible for managing customer accounts, processing invoices and payments, resolving billing discrepancies, and supporting collections efforts while delivering excellent customer service. The ideal candidate is detail-oriented, organized, and able to thrive in a fast-paced environment, with strong communication skills, intermediate Excel proficiency, and experience in accounts receivable, account reconciliations, and financial recordkeeping.

Responsibilities:

• Handle inbound customer calls, providing prompt and courteous assistance.
• Promote the use of Customer Portal for billing among existing customers renting multiple units.
• Encourage customers to switch to paperless billing to support green initiatives.
• Process recurring transactions and virtual credit card payments efficiently and accurately.
• Create special, custom, or summary invoices for customers with non-standard billing needs.
• Serve as the return mail receptionist, processing and updating records for returned mail.
• Upload invoices to customer portals for seamless customer access.
• Manage Payments, Billing, and Credit Card Request Emails to ensure timely responses and processing.
• Email weekly payment receipts and monthly statements to customers.
• Mail and email lien waivers as needed.
• Process walk-in payments accurately and update account records.
• Set up and update customer portals for easy account access and payment options.
• Handle auto debit setups and updates, including processing E-sign requests for auto debits.
• Answer and transfer calls, assisting with general billing questions, requests, and disputes.
• Perform account updates to ensure accurate and current records.
• Collaborate closely with the collections team to ensure prompt collection of past-due invoices.
• Initiate calls to customers with delinquent accounts to negotiate payment arrangements and schedule follow-ups.
• Address disputes on accounts, working to resolve issues promptly and professionally.
• Perform account reconciliation to ensure records are accurate and complete.
• Assist branches with special requests and needs.
• Ability to maintain confidentiality and professionalism.
• Perform additional duties requested by upper management.

Qualifications:

• High school diploma or GED required; accounting or bookkeeping education preferred.
• 2+ years of experience in accounts receivable, customer service, or a related field.
• Basic accounting, bookkeeping, and collections knowledge.
• Experience with billing, account reconciliations, dispute resolution, and financial reporting.
• Intermediate Microsoft Excel skills required; familiarity with Microsoft Office Suite, customer portals, Microsoft Dynamics, or similar accounting software preferred.
• Strong customer service, communication, and relationship-building skills.
• Ability to multitask, stay organized, and perform effectively in a fast-paced environment.
• Reliable attendance, dependability, and a high level of attention to detail.
• Positive attitude, coachability, and a desire for professional growth.
• Immediate PTO eligibility
• Holidays off
• Medical, dental, vision, and life insurance
• 401(k)
• Health Savings Account

Job Type:

Full-time, Onsite. *Not a Remote Position*

Main Office/Yard Location :

1005 N 50 th St phoenix, AZ 85008

Who Are We:

Southwest Mobile Storage is a family-owned shipping container business founded in 1995. Our strength for 30 years comes from the specialized knowledge and passion of our people, along with serving over 24,000 commercial, construction and residential customers.

Equal Opportunity Employer:

Southwest Mobile Storage Inc is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants.