Southwest Jobs Remote @ Get Dream Job

Southwest Airlines Co.; Frankfort (KY); Remote; USD 28.000 - 41.000; Vollzeit

Zusammenfassung

Southwest Airlines Co. is seeking a Project Specialist to provide consulting, product and research services for customers using Salesforce, collaborating with experience, digital, customer service and technology teams to drive initiatives that impact internal and external users.

This remote role emphasizes end-to-end project management, defining simple project plans, monitoring budgets and schedules, and helping teams deliver outcomes on time and within scope.

Qualifikationen

• Bachelor's degree required.
• Experience with Salesforce or similar CRM tools.
• Strong ability to coordinate across cross-functional teams.

Aufgaben

• Provide consulting, product and research services for Salesforce-enabled projects.
• Collaborate with experience, digital, customer service and technology teams to drive initiatives.
• Define project plans and maps and execute tasks using standard PM practices.
• Break projects into manageable parts and identify critical steps.
• Complete tasks with minimal direction and manage risks, actions and issues.
• Prepare presentations, agendas, and record meeting minutes.
• Communicate effectively with service and support teams and gather customer needs.
• Work with development teams to ensure projects meet plans and timelines.
• Monitor budgets and schedules and perform project reviews.

Kenntnisse

Project management

Stakeholder communication

Requirements gathering

Ausbildung

Bachelor's degree

Tools

Salesforce

Jobbeschreibung

Job Responsibilities

Project Specialist Salary: $20-30/Hour Company: Southwest Airlines Location: USA Educational Requirements: Bachelor's Degree Full Job Description: We are committed to providing our employees with a stable work environment and equal opportunities for learning and personal growth. Creativity and innovation are encouraged to improve Southwest Airlines' performance. In particular, employees will benefit from the same concern, respect and quality of care within the organization that they are expected to share with all Southwest customers. Job description: All of Southwest is coming together to accomplish our goals; Connecting people to what matters in their lives through easy-to-use, reliable and affordable air travel. This project specialist supports our mission by providing consulting, product and research services for Southwest customers with Salesforce technology. This role collaborates with various customer experience and engagement, digital, customer service and technology teams to drive initiatives that impact internal and external customers. The Project Management Professional is a creative thinker with a continuous improvement mindset who strives to make a significant impact through end-to-end project management. Other details: This job is offered as a remote work position, which may require travel for training, meetings, conferences, etc. Apart from these mandatory visits, most of your work time may be spent away from our office premises. Please note that although this is a remote location, there are a few states or regions where employees are not eligible to perform their regular duties. The states that are not eligible are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia , Washington and Wyoming No US or current authorization to work in the United States is required and no current or future work authorization is available. Southwest Airlines is an equal opportunity employer. We continue to seek opportunities to showcase the community we serve and welcome applicants with diverse perspectives, backgrounds and experiences.

Summary of duties

• It is suitable for managing small projects that are less complex or to be delivered in larger projects.
• Provide support, coordination and coordination of projects and programs.
• Work Define simple project plans/maps and perform tasks defined in the project plan to achieve project goals using standard project management processes and practices.
• Work with the team to break the project down into smaller parts or plans and identify critical steps
• Complete assigned tasks and perform tasks with minimal direction
• Manage risks, actions, issues and decisions
• Analyze the impact of issues and support decisions, and escalate to management as necessary
• Prepare presentations and agendas, organize meetings and record project meeting minutes
• Collaborate, communicate and build relationships to gather customer and business needs and communicate effectively with service and support teams
• Work closely with the development team to ensure projects are completed according to plan.
• Follow the audit process for performance/project review and budget/schedule monitoring
• Continually evaluates work needs and resources needed to complete projects on time and within budget
• Monitoring and acceptance of project results for small projects
• May perform other duties as assigned by senior staff