Sous Chef

Hard Rock Cafe; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Cafe Orlando is seeking a Sous Chef to serve as second in command to the Kitchen Manager or Executive Chef. You will ensure culinary standards are met, food is cooked properly, and service remains fast while upholding Hard Rock’s brand values and guest satisfaction.

Responsibilities include assisting in food orders, maintaining highest hygiene standards, executing systems for consistent product delivery, and supporting staff development.

Qualifications

• Minimum 5-7 years of experience in the hospitality industry inclusive of restaurant culinary.
• Possess all local food management and safety standards.

Responsibilities

• Support and assist in the preparation and design of all food orders.
• Maintain the highest standards of brand, local health, safety, and food preparation hygiene.
• Support the team in consistent execution of all systems and processes to deliver products and services to brand.
• Foster an environment of customer service with guest-first mindset.
• Execute established food standards for guest satisfaction that meet brand.
• Fill in for the Executive Chef or Kitchen Manager when necessary.
• Serve as a Culinary Learning Coach developing, implementing learning & development programs for Heart of House employees.

Skills

Leadership

Communication

Problem solving

Team management

Food safety

English fluency

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Overview

Job Description

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

Responsibilities

Sous Chef will be the second in command in our cafe, following the Kitchen Manager and/or Executive Chef. In addition, the Sous Chef ensures that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Sous Chef supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.

• Support and assist in the preparation and design of all food orders.
• Maintain the highest standards of brand, local health, safety, and food preparation hygiene
• Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand
• Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the
• Foster an environment of customer service in which all team members put the guest first in every
• Execute established food standards for overall guest satisfaction that meet or exceed brand
• Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to
• Support staff development and advancement along well-defined career
• Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee
• Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary
• Possess a self-motivated approach to his/her own personal and professional growth.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Minimum 5-7 years of experience in the hospitality industry inclusive of restaurant culinary
• Possess all local food management and safety

Skills

• Ability to learn and bring "out of the box" ideas to their team.
• Genuine enthusiasm and aptitude for food.
• Excellent verbal and written communication skills.
• High level of business acumen and common sense.
• Demonstrates strong problem solving skills through ability to diagnose and implement solutions.
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.