Sous Chef

Level99 Entertainment; Natick (MA); On-site; USD 58,000 - 68,000; Full time

Job summary

Level99 is seeking a Sous Chef to lead daily kitchen operations for two concepts in a fast‑paced, scratch kitchen. You will oversee menu prep, inventory, and staff under the Chef de Cuisine, ensuring high quality and consistent service.

You’ll train and develop team members, manage orders within budget, and contribute to large events while maintaining food safety and guest satisfaction. Based in Natick, MA, nights and weekends are required.

Qualifications

• Must have 2 years management experience and 1 year line cooking experience.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Advanced knowledge of health and sanitation code and policies.
• Highly organized with strong attention to detail.
• ServSafe, TIPS, Allergen and ChokeSaver certifications.
• Catering experience.

Responsibilities

• Plan, prepare and execute daily service and events.
• Oversee service to ensure consistency and quality.
• Daily ordering within budgeted guidelines.
• Manage and oversee prep inventory, assisting as needed.
• Play a part in development and training of new staff.
• Model a warm, approachable attitude and behavior - exactly as we are trying to instill in our team members.
• Demonstrate ownership and comprehensive oversight of all aspects of kitchen operations across taproom, beer hall and events.
• Able to grasp, reach overhead, push, lift and carry up to 50 pounds.
• Able to work nights and weekends.
• Other duties, as assigned.

Skills

Verbal and written communication

Work under pressure

Highly organized

Coaching ability

Catering experience

Education

High School education or equivalent

B.S. in Hospitality Management or Culinary

Tools

ServSafe

TIPS

Allergen and ChokeSaver certifications

Job description

Level99 is a sprawling playground designed for adults with over 50 life‑size mini‑games where Players dodge axes, crack puzzles, and outsmart real‑world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player‑vs‑Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.

Alongside the games, Level99 offers a full‑service bar and award‑winning restaurant – featuring scratch‑cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.

OVERVIEW

This Sous Chef position is a fantastic growth opportunity for someone looking to develop and broaden their culinary and food management skill sets. This position will provide development in high volume service to two dining concepts in an all scratch kitchen; while simultaneously executing large scale catered events.

As a member of our team you will learn, develop and continue to grow in the following skill sets working one on one with our Chef de Cuisine:

• Ordering (PARS, vendors, days of the week to order)
• Scheduling (maintaining staffing pars, and always interviewing and hiring)
• Prep and Inventory Management
• Food and Labor Costs
• Recipe Building and Costing
• High Volume Catered Events
• Research and Development

RESPONSIBILITIES

• Plan, prepare and execute daily service and events
• Oversee service to ensure consistency and quality
• Daily ordering within budgeted guidelines
• Manage and oversee prep inventory, assisting as needed
• Play a part in development and training of new staff
• Model a warm, approachable attitude and behavior - exactly as we are trying to instill in our team members.
• Demonstrateownership and comprehensive oversight of all aspects of kitchen operations across taproom, beer hall and events.
• Able to grasp, reach overhead, push, lift and carry up to 50 pounds
• Able to work nights and weekends
• Other duties, as assigned.

MUST-HAVE SKILLS

• High School education or equivalent
• 2 years management experience
• 1 year line cooking experience
• Ability to work well under pressure in a fast paced, ever changing work environment
• Excellent verbal and written communication skills
• Advanced knowledge of health and sanitation code and policies
• Highly organized with strong attention to detail
• High integrity and professionalism
• A strong culinary foundation with the ability to coach and teach others
• A positive, joyful, upbeat and energetic attitude – leading by example
• Relevant Education: B.S. in Hospitality Management, Culinary, or other related degree
• ServSafe, TIPS, Allergen and ChokeSaver certifications
• Catering experience

$58,000 - $68,000 a year

While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!

• Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
• Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
• Are just a little bit obsessive about getting the details right the first time
• Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"