Sound Transit SOC Dispatchers/$2000 Sign-on! (Operations)

Phoenix Protective; Seattle (WA); On-site; Full time

Job summary

Join a leading security company as a Dispatcher at Sound Transit Security Operations Center. This full-time role offers hands-on training and a starting wage of $28.50 per hour. Ideal for those with a passion for security and community service. Comprehensive benefits include health, dental, and vision insurance, along with paid time off. Flexible working hours required.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K/403b Plan

Paid Time Off (PTO)

Employee Assistance Programs (EAP)

Qualifications

• Preferred 2 years of dispatch, military, security, law enforcement, or relevant college degree.
• Must pass a background check and pre-employment drug testing.

Responsibilities

• Receive and respond to emergency and non-emergency calls.
• Monitor CCTV systems and maintain status of security personnel.
• Prepare reports on incidents and suspicious activities.

Skills

Communication

Problem Solving

Organization

Education

High School Diploma

GED

Job description

Job Skills / Requirements

Discover exciting career opportunities with Phoenix Protective Corporation (PPC) , where innovation meets unwavering dedication to service and fostering meaningful customer relationships. At PPC, we go beyond traditional security companies by prioritizing a work environment that champions employee ownership, integrity, and loyalty. As part of our commitment to our team we provide comprehensive benefits including Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Programs (EAP), ensuring your well-being is a top priority.

Are you someone who thrives on self-motivation and teamwork? Whether you bring previous military, security, or law enforcement experience or are eager to kickstart your career in the security industry, we welcome you to be part of our dynamic team at PPC. If you're passionate about safeguarding others and seeking a fulfilling career path, seize this opportunity and become an integral part of our innovative and thriving company. Join PPC today and make a difference in the lives of those we protect.

We currently have a career opportunity at Sound Transit Security Operations Center Dispatchers. Team members will receive $500 sign-on distributions after each completion of 90, 150, 210, and 270 days. *Must meet requirements*

You will:

Receive excellent hands-on training in the use of CCTV, Dispatching, and required computer systems as well as in hand on tactics such as handcuffing, baton, OC, defensive tactics and CPR/First Aid. This is an exciting opportunity if you are looking for stability, experience, and career growth.

Responsibilities:

Receives and responds to emergency and non-emergency calls from the public, system dispatchers, employees, customer and law enforcement agencies via telephone, radio systems, direct observations, and email.

Monitor CCTV systems for multiple locations

Maintain status and locations of security personnel

Dispatch field personnel to respond to various incidents including alarm response, disturbances, and client requests.

Utilize computers, radio systems, telephones, fax machines and other communication equipment

Ability to self-manage/organize/prioritize

Quickly trouble shoot, and problem solve

Perform clerical duties, detailed record keeping, document all information into the dispatch computer daily activity log.

Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties

Maintain site security, and watch for irregular or unusual conditions that may create security concerns or safety hazards

Prepare reports on accidents, incidents, and suspicious activities, often using CCTV Systems.

Build and maintain positive relationships within the community, protect the well-established reputation of Sound Transit.

Display a professional demeanor, appearance, integrity, with attention to detail

Assist first responders when appropriate

Additional duties as assigned

Job Requirements:

Be organized with strong attention to detail

Flexible working schedule to include night and weekends

Pass pre-employment drug testing (This will include THC)

Must be willing to work flexible schedule weekend, holidays, days, or night

Preferred 2 years of dispatch, military, security, law enforcement, corrections, fire, EMS, customer service or relevant college degree in the field

Must be willing to attend mandatory training for a designated period. Training will be paid at minimum wage.

Must pass a background check

Genuine desire and interest in the security industry

Ability to sit or stand 100% of shift

Reliable transportation

Great communication/writing skills

Ability to obtain a Washington State Security License

21 years of age and older

****Starting wage $28.50 per hr****

Education Requirements (All)

High School Diploma
GED

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, EAP and PTO

This job reports to the Uniform Security Manager

This is a Full-Time position

Travel is required occasionally