SOSC-Information Systems Architect - Project Lead - 11250

RICEFW Technologies Inc

United States

Remote

USD 120,000 - 160,000

Full time

14 days+

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Job summary

RICEFW Technologies Inc. is seeking an AWS Developer / Administrator to design, deploy, and support secure AWS environments. The role collaborates with cloud engineering, security, and operations to deliver scalable cloud solutions and ensure compliance.

The position requires hands-on AWS experience, expertise in EC2/VPC/IAM/S3/Lambda, and experience with Connect contact centers, IaC, and CI/CD workflows. Remote work is available with potential on-site training and relocation if required.

Qualifications

  • 6+ years of IT experience supporting enterprise systems.
  • 3+ years of hands-on AWS experience in development and/or administration.
  • 3+ years of experience with AWS core services (EC2, VPC, IAM, S3, Lambda).
  • 3+ years of experience with Amazon Connect and/or contact center technologies.
  • 3+ years of experience integrating APIs, serverless functions, and cloud-native services.
  • 3+ years of Infrastructure as Code and automation.
  • 3+ years of security best practices, logging, and monitoring in AWS.
  • 3+ years of scripting experience (Python, Bash, or equivalent).

Responsibilities

  • Design, deploy, and administer AWS environments following best practices.
  • Support AWS account structure, IAM roles, policies, and least-privilege access.
  • Develop and maintain solutions using AWS services including EC2, VPC, S3, Lambda.
  • Develop and support Amazon Connect contact center environments, including: flows, queues, routing profiles, prompts.
  • Integrations with AWS Lambda, APIs, and external systems.
  • Call recording, analytics, and troubleshooting.
  • Design and integrate AI-enabled solutions using Amazon Bedrock where applicable.
  • Implement Infrastructure as Code (IaC) using CloudFormation, Terraform, or equivalent tools.
  • Monitor system performance, availability, and cost optimization opportunities.
  • Troubleshoot and resolve infrastructure and application issues.
  • Support CI/CD pipelines and automation workflows.
  • Collaborate with security teams to implement encryption, logging, monitoring, and compliance controls.
  • Maintain documentation, runbooks, and architectural diagrams.
  • Provide knowledge transfer and mentoring to team members.
  • Participate in scheduled maintenance, upgrades, and after-hours support as required.

Skills

IT exp 6+ yrs
AWS exp 3+ yrs
AWS core services
Amazon Connect/CC tech
API/serverless integrations
Infrastructure as Code
Security/logging/monitoring in AWS
Scripting (Python/Bash)

Education

AWS Certified - Professional
Azure AZ-305 (preferred)

Tools

AWS CloudFormation
Terraform
CloudWatch
CloudTrail
API Gateway
CI/CD tools
Git

Job description


Duration of the Contract: 12 months
Possibility for Extension: Yes
Work Location: Role is 100% remote - due to Governor's orders, this position may become fully onsite with no notice. Candidates should be available to relocation to SC to start the onsite right away if required. First two days will be onsite for training and obtaining a security badge.
Candidate location: No SC residency required. Open to nationwide candidates who are comfortable working EST hours. Must be able to relocate if required.
Additional details: After hours or weekends hours may be required.

POSITION DESCRIPTION

The AWS Developer / Administrator will provide technical expertise for the design, development, deployment, administration, and support of Amazon Web Services (AWS) environments. This role works closely with cloud engineering, application development, security, and operations teams to deliver secure, resilient, and scalable cloud solutions.

The candidate will support AWS infrastructure, application services, integrations, and automation efforts, while ensuring operational stability, performance, and compliance with organizational and regulatory requirements.

Major responsibilities of this position include the following:
  • Design, deploy, and administer AWS environments following best practices

  • Support AWS account structure, IAM roles, policies, and least-privilege access

  • Develop and maintain solutions using AWS services including (but not limited to):

  • Amazon EC2, Auto Scaling, and Elastic Load Balancing

  • Amazon VPC, subnets, routing, and security controls

  • Amazon S3, EBS, EFS, and data lifecycle policies

  • AWS Lambda, API Gateway, and serverless architectures

  • Amazon CloudWatch, CloudTrail, and AWS Config

  • Develop and support Amazon Connect contact center environments, including: Contact flows, queues, routing profiles, and prompts

  • Integrations with AWS Lambda, APIs, and external systems

  • Call recording, analytics, and troubleshooting

  • Design and integrate AI-enabled solutions using Amazon Bedrock where applicable

  • Implement Infrastructure as Code (IaC) using CloudFormation, Terraform, or equivalent tools

  • Monitor system performance, availability, and cost optimization opportunities

  • Troubleshoot and resolve infrastructure and application issues

  • Support CI/CD pipelines and automation workflows

  • Collaborate with security teams to implement encryption, logging, monitoring, and compliance controls

  • Maintain documentation, runbooks, and architectural diagrams

  • Provide knowledge transfer and mentoring to team members

  • Participate in scheduled maintenance, upgrades, and after-hours support as required

REQUIRED SKILLS
In order of importance:
  • 6+ years of overall IT experience supporting enterprise systems

  • 3+ years of hands-on AWS experience in development and/or administration

  • 3+ years of experience with AWS core services (EC2, VPC, IAM, S3, and Lambda)

  • 3+ years of experience with Amazon Connect and/or contact center technologies

  • 3+ years of experience integrating APIs, serverless functions, and cloud-native services

  • 3+ years of experience with Infrastructure as Code and automation

  • 3+ years of experience with security best practices, logging, and monitoring in AWS

  • 3+ years of scripting experience (Python, Bash, or equivalent)

PREFERRED SKILLS
In order of importance
  • Experience with AI/ML integrations and prompt engineering

  • Experience with hybrid cloud or third-party integrations

  • Cost optimization and FinOps experience

  • Experience with Microsoft Azure Cloud Services and Hybrid Cloud Architectures

REQUIRED EDUCATION/CERTIFICATIONS:

AWS Certified Solutions Architect - Professional OR AWS Certified DevOps Engineer - Professional

PREFERRED EDUCATION/CERTIFICATIONS:

Microsoft Certified Azure Solutions Architect (AZ-305)

Additional Skills:
  • Strong written and verbal communication skills

  • Ability to mentor junior engineers

  • Strong documentation and operational discipline

ENVIRONMENTS AND TOOLS
  • Amazon Web Services (AWS)

  • Amazon Connect

  • Amazon Bedrock

  • AWS Lambda

  • AWS CloudFormation / Terraform

  • CloudWatch / CloudTrail

  • API Gateway

  • CI/CD tools (AWS-native or third-party)

  • Git-based version control systems

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