SOP & Data Quality Specialist, Pilot Support

Figure; San Jose (CA); On-site; USD 48,000 - 51,000; Full time

Job summary

Figure is seeking a Responsibilities & Quality Associate for the Pilot Support Team in San Jose, CA. You will translate high-level collect plans into clear SOPs, create visual documentation, and serve as the go-to expert for SOP questions while ensuring data quality and diversity across sessions.

In this six-month fixed-term role, you will monitor SOP adherence, coordinate with staging, inventory, and collect teams, and help scale data collection for the AI models that drive Figure’s humanoid

Qualifications

• Strong ownership and the ability to drive a project from kickoff to final delivery.
• Exceptional attention to detail and a high, consistent quality bar.
• Excellent documentation skills, turning complex instructions into clear SOPs.
• Clear, calm communicator who can field pilot questions on collect content.
• Fully comfortable with Google Suite and Microsoft Office, especially PowerPoints and spreadsheets.
• Highly organized, able to track volume, props, and issues across multiple teams.

Responsibilities

• Translate high-level collect plans into clear, step-by-step SOPs that pilots can follow consistently.
• Build easy-to-follow documentation using annotated photos, short videos, etc.
• Be the first point of contact on SOP questions to staging, inventory, and collect teams.
• Review data collection sessions against established quality standards and SOP adherence.
• Ensure prop usage reflects the output expected through the SOP and manage prop refreshes for diversity.
• Report progress and feedback on collect status to pilot and data collect managers.
• Keep SOPs current as collects evolve and contribute feedback on workflow and tool improvements.

Skills

Ownership

Attention to detail

Documentation

Communication

Organization

Reliability

Collaboration

Tools

Google Suite

Microsoft Office

Job description

Figure is seeking a Responsibilities & Quality Associate for the Pilot Support Team in San Jose, CA. You will translate high-level collect plans into clear SOPs, create visual documentation, and serve as the go-to expert for SOP questions while ensuring data quality and diversity across sessions.

In this six-month fixed-term role, you will monitor SOP adherence, coordinate with staging, inventory, and collect teams, and help scale data collection for the AI models that drive Figure’s humanoid