Sonny's BBQ Restaurant Team Lead

Paycom - ATS; Orange Park (FL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

PTO

Health, dental & vision insurance

401(k) with company match

Life insurance

Employee discounts

Career development

Community service opportunities

Job summary

iServ Group, the multi-brand hospitality company behind Sonny’s BBQ and Giovanni’s Pizzeria & Kitchen, seeks a Sonny’s BBQ Restaurant Team Lead in Orange Park, FL. You will guide the team through each shift, ensuring guest satisfaction while upholding standards and company culture.

This full-time, on-site role requires previous leadership in a high-volume restaurant, strong communication, and a passion for hospitality.

Qualifications

• Minimum 1 year prior full-serve restaurant leadership experience in a high-volume setting.
• Strong communication skills and a solutions-focused mindset.
• Able to lead by example and work well in a team environment.
• Must be 21+ with valid driver's license and reliable transportation.
• Background check and drug test required.

Responsibilities

• Open/close responsibilities and assist management in daily store operations.
• Lead shifts with energy and a commitment to service excellence.
• Create a welcoming, guest-focused environment for customers and staff.
• Model iServ’s mission, values, and culture in all interactions.
• Onboard and train new team members and mentor ongoing staff development.
• Ensure food safety, cleanliness, and operational standards are met.
• Communicate performance and opportunities with management.

Skills

Leadership

Communication

Team management

Hospitality

Job description

Job Details

Job Location: Orange Park, FL 32073, Salary Range: $17.00 - $18.00 Hourly, iServ Team Lead (iServ is licensed franchisee of Sonny’s BBQ)

Position Type: Full-time, hourly management, on-site

Pay Rate: $17-$18 per hour

At iServ, we believe great businesses are built by people who care deeply - about their team, their guests, and their purpose. If you’re passionate about growing in restaurant leadership, enjoys the hands-on management style, and lead with integrity while serving others in a fast-paced, people-first environment, this could be the place for you.

Who We Are

The iServ Group, is a multi-brand hospitality company based in Ocala, FL. Our mission is simple but meaningful: to honor God and honor people. We live this out daily as we grow our brands - Sonny’s BBQ and Giovanni’s Pizzeria & Kitchen - while striving to be a top employer and trusted community partner.

The Opportunity

We’re looking for a Sonny’s BBQ Restaurant Team Lead who brings both leadership and heart to the table. In this role, you’ll guide your team through each shift, ensuring exceptional guest experiences while building a culture where team members feel supported, valued, and inspired to grow.

This is more than a shift leadership role - it’s an opportunity to make a meaningful impact on people every day.

What You’ll Do

• Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations
• Lead shifts with energy, clarity, and a commitment to excellence in both service and operations
• Create a fun, engaging, and welcoming environment for guests and team members alike
• Model and reinforce iServ’s mission, values, and culture in every interaction
• Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success
• Support onboarding and training of new team members
• Ensure food safety, cleanliness, and operational standards are consistently met
• Communicate effectively with management on team performance and opportunities
• Jump in where needed - whether assisting guests, running POS, or supporting the kitchen

What We’re Looking For

• Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant
• General understanding of all full-serve restaurant operations (front and back of house) as well as financial management
• Passion for hospitality and creating memorable guest experiences
• A natural leader who puts people first
• Someone who thrives in a team environment and leads by example
• Strong communicator with a positive, solutions-focused mindset
• Ability to stay organized and energized in a fast-paced setting
• Minimum 21 years of age with a valid driver’s license. Must be able to pass driver insurability check and have reliable transportation
• Ability to maintain a flexible schedule and cover shifts on busy days/special events
• Must be able to submit and pass a background check & drug test

What You’ll Receive

• PTO
• Work/life balance that supports your well-being
• 401(k) with employer match eligibility
• Eligible for health, dental, and vision insurance with company contribution determined by hours worked
• Company-paid life insurance
• Team member food discounts
• Ongoing development and growth opportunities
• Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
• Opportunities to give back through community service

Why iServ?

At iServ, we don’t just run restaurants - we build people. We believe work should be meaningful, growth should be intentional, and leadership should be rooted in service. If you’re looking for a place where your work matters and your values align, we’d love to meet you.