Sonny's BBQ Restaurant Host

iServ, LLC; Starke (FL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Competitive Pay

Work/Life Balance

401K

Health/Dental/Vision Insurance

Team member food discounts

Ongoing development

Community Service Opportunities

Job summary

iServ, LLC is seeking a Host in Starke, Florida, to enhance guest experiences by greeting and seating them effectively. As a Host, you will ensure every guest feels welcomed, whether dining in or taking out. The role includes various responsibilities, from assisting with special accommodations to practicing the company's mission.

Ideal candidates should possess excellent customer service skills, attention to detail, and the ability to thrive in a fast-paced environment. We offer competitive pay and benefits, including 401K and health insurance.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail and ability to complete work with accuracy.
• Ability to multi-task and work well as part of a team.

Responsibilities

• Greet and seat guests, assist with special accommodations.
• Ensure all guests are taken care of for dine-in or take-out.
• Understand and practice company mission, values, and objectives.

Skills

Excellent customer service

Strong attention to detail

Ability to multi-task

Teamwork

Fast-paced environment adaptability

Job description

THE ISERV GROUP is an established multi‑brand hospitality company on a mission to faithfully serve each other, guests, stakeholders and our communities with everything entrusted to us. We truly have a passion for taking care of our people and believe in investing in our teams and giving them the tools to run a successful business. THE ISERV GROUP is a franchisee of Sonny's BBQ, and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv. Our vision is to be a thriving business, top employer, and trusted community partner focused on growth while upholding values that honor God & people.

Guest experience starts with the Host! Our Hosts greet and seat guests to start them off with a great first impression! Our Hosts are the ones who add to the energy of the shift and that extra helping of southern hospitality by making our guests feel welcome!

Benefits

• Competitive Pay
• Work/Life Balance
• 401K
• Health/Dental/Vision Insurance
• Team member food discounts
• Ongoing development
• Multiple Levels of Care (Team Chaplains, iServ Cares)
• Community Service Opportunities

Host Responsibilities (include, But Not Limited To)

• Understanding and practicing our mission, values, and objectives
• Greet and seat guests that are dining in, assist with special accommodations, and distribute menus
• Ensuring all our guests are taken care of whether they’re dining in or ordering take-out

Qualifications

Required Qualifications

• Excellent customer service and communication skills
• Strong attention to detail and ability to complete work with accuracy
• Ability to multi-task
• Ability to work well as part of a team
• Ability to function well in a fast‑paced environment

Desired Qualifications

• Ability to lead and direct while cultivating a healthy and collaborative team environment

Job Expectations

• Stand for prolonged periods of time
• Ability to use hands to handle items
• May be exposed to wet and/or humid conditions, and requested to work with cleaning chemicals
• Regularly lift and/or move up to 20 pounds