Sonny's BBQ Restaurant Host

Iservteam; Orlando (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading multi-brand hospitality company is seeking a Host to provide excellent customer service and create a welcoming atmosphere for guests. This full-time entry-level role involves greeting and seating guests, ensuring a positive dining experience, and working collaboratively with other team members. Ideal candidates should possess strong communication skills and the ability to thrive in a fast-paced environment, with a focus on Southern hospitality.

Benefits

Competitive Pay

Work/Life Balance

401K

Health/Dental/Vision Insurance

Team member food discounts

Ongoing development

Community Service Opportunities

Qualifications

• Excellent customer service and communication skills required.
• Strong attention to detail and accuracy essential.
• Ability to work as part of a team in a fast-paced setting.

Responsibilities

• Greet and seat guests dining in and assist with accommodations.
• Ensure guest care whether dining in or ordering take-out.
• Understand and practice the company's mission, values, and objectives.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Team collaboration

Fast-paced environment

Job description

3 weeks ago Be among the first 25 applicants

Description

THE ISERV GROUP is an established multi-brand hospitality company on a mission to faithfully serve each other, guests, stakeholders, and our communities with everything entrusted to us. We truly have a passion for taking care of our people and believe in investing in our teams and giving them the tools to run a successful business. THE ISERV GROUP is a franchisee of Sonny's BBQ and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv. Our vision is to be a thriving business, top employer, and trusted community partner focused on growth while upholding values that honor God & people.

Guest Experience & Host Role

Guest experience starts with the Host! Our Hosts greet and seat guests to start them off with a great first impression! They add energy to the shift and bring southern hospitality by making guests feel welcome.

Benefits

• Competitive Pay
• Work/Life Balance
• 401K
• Health/Dental/Vision Insurance
• Team member food discounts
• Ongoing development
• Multiple Levels of Care (Team Chaplains, iServ Cares)
• Community Service Opportunities

Host Responsibilities

• Understanding and practicing our mission, values, and objectives
• Greet and seat guests dining in, assist with special accommodations, and distribute menus
• Ensure all guests are taken care of whether dining in or ordering take-out

Qualifications

Required Qualifications

• Excellent customer service and communication skills
• Strong attention to detail and accuracy
• Ability to multi-task
• Ability to work well as part of a team
• Ability to function in a fast-paced environment

Desired Qualifications

• Ability to lead and cultivate a collaborative team environment

Job Expectations

• Stand for prolonged periods
• Handle items with hands
• Work in wet/humid conditions and with cleaning chemicals
• Lift/move up to 20 pounds regularly

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and IT

Industries

• Food and Beverage Services

This job is active and accepting applications.