Sonny's BBQ Restaurant Host

iServ, LLC; Ocoee (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Host to greet and seat guests, ensuring an engaging first impression. The role emphasizes customer service and teamwork, with responsibilities that include managing guest experiences in a fast-paced environment. The company values team development and community service, so this position also involves ongoing training and support.

Benefits

Competitive Pay

Work/Life Balance

401K

Health/Dental/Vision Insurance

Team member food discounts

Ongoing development

Community Service Opportunities

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail and accuracy.
• Ability to multi-task and work as part of a team.

Responsibilities

• Greet and seat guests, assist with special accommodations, and distribute menus.
• Ensure all guests are taken care of whether dining in or ordering take-out.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Teamwork

Fast-paced environment

Job description

Job Details

Job Location: Ocoee, FL

Salary Range: Undisclosed

Description

THE ISERV GROUP is an established multi-brand hospitality company on a mission to faithfully serve each other, guests, stakeholdersand our communities with everythingentrusted to us. We truly have a passion for taking care of our people and believe in investing in our teams and giving them the tools to run a successful business. THE ISERV GROUP is a franchisee of Sonny's BBQ, and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv. Our vision is to be a thriving business, top employer, and trusted community partner focused on growth while upholding values that honor God & people.

Guest experience starts with the Host! Our Hosts greet and seat guests to start them off with a great first impression! OurHostsare the ones who add to the energy of the shift and that extra helping of southern hospitality by making our guests feel welcome!

Benefits

• Competitive Pay
• Work/Life Balance
• 401K
• Health/Dental/Vision Insurance
• Team member food discounts
• Ongoing development
• Multiple Levels of Care (Team Chaplains, iServ Cares)
• Community Service Opportunities

Host Responsibilities (include, but not limited to)

• Understanding and practicing our mission, values, and objectives
• Greet and Seat guests that are dining in, assist with special accommodations,and distribute menus
• Ensuring all our guests are taken care of whether they’re dining in or ordering take-out

Qualifications

Required Qualifications

• Excellent customer service and communication skills
• Strong attention to detail and ability to complete work with accuracy
• Ability to multi-task
• Ability to work well as part of a team
• Ability to function well in a fast-paced environment

Desired Qualifications

• Ability to lead and direct while cultivating a healthy and collaborative team environment

Job Expectations

• Stand for prolonged periods of time
• Ability to use hands to handle items
• May be exposed to wet and/or humid conditions, and requested to work with cleaning chemicals
• Regularly lift and/or move up to 20 pounds