Solutions Platform Engineer

Appfire; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity

Vacation days

Wellness day

Healthcare

Life insurance

Lifestyle allowance

Lunch card

Home office stipend

Learning platform

Job summary

Hidden Jobs is seeking a platform engineer to own the demo environments and production-ready prototypes that support a Solutions and presales organization. The role sits between Sales Engineering, Solutions Architecture, Product Engineering, and DevOps, delivering end-to-end demos and self-service sandboxes.

You will automate provisioning, curate knowledge, and ensure production readiness, collaborating across teams to accelerate time-to-demo and improve security posture.

Qualifications

• Three or more years of platform engineering/DevOps experience.
• Experience provisioning Atlassian Cloud or Data Center environments.
• Automation using scripting, IaC, Docker/Kubernetes, and CI/CD.

Responsibilities

• Manage the full lifecycle of demo environments, including provisioning and refresh cycles.
• Build self-service sandbox environments for partner teams to demo independently.
• Design automation to shorten time-to-demo and reduce manual work.
• Curate knowledge bases for security questionnaires, RFPs, and trust inquiries.
• Run inventory extracts and pricing pulls to support consolidation.
• Own field-built prototypes from pilot to production with hosting and support.

Skills

Platform engineering

DevOps

SRE / Systems engineering

Tools

Jira

Confluence

Bitbucket

Job description

Role overview

A platform engineering role focused on building and operating the technical backbone that supports a Solutions and presales organization. The position owns demo environments end to end, builds self-service sandboxes for partner teams, and graduates field-built prototypes into production-ready systems. It is highly cross-functional, sitting between Sales Engineering, Solutions Architecture, Product Engineering, and DevOps.

Responsibilities

• Manage the full lifecycle of demo environments, including instance provisioning, seeded datasets, multi-product reference configurations, and scheduled teardown and refresh cycles.
• Build and maintain self-service sandbox environments that allow partner teams to run product demonstrations independently.
• Design and ship automation that reduces manual technical work for Sales Engineering and Solutions Architecture, with a focus on shortening time-to-demo.
• Curate the technical knowledge base used to answer security questionnaires, RFPs, and trust center inquiries.
• Run inventory extracts and pricing pulls that support consolidation and instance optimization assessments.
• Take ownership of field-built prototypes that are ready for production, including code review, hosting, deployment, and ongoing support models, partnering with Engineering and DevOps.
• Define and enforce graduation criteria for prototypes moving from pilot to production, ensuring clear ownership, hosting, and support.
• Monitor demo environment health, provisioning performance, and capacity, proactively resolving bottlenecks.

Requirements

• Three or more years of hands-on experience in platform engineering, DevOps, or systems engineering, ideally supporting a sales engineering, solutions, or presales organization.
• Practical experience administering and provisioning Atlassian Cloud or Data Center environments, including Jira, Confluence, and Bitbucket.
• Experience building and operating self-service sandbox or demo environments with lifecycle management and synthetic or seeded data.
• Strong background in infrastructure automation, scripting such as Python or Bash, and Infrastructure-as-Code practices.
• Hands-on experience with containerization and orchestration, including Docker and Kubernetes, as well as CI/CD tooling.
• Experience taking existing tools or prototypes and preparing them for production, including code review, hosting, deployment, and support.
• Strong written communication skills with the ability to produce clear technical documentation, runbooks, and knowledge bases for mixed audiences.

Nice to have

• Demonstrated ability to collaborate across Solutions, Sales Engineering, Product Engineering, and DevOps in a fast-paced environment.
• Background shaping the operating model and platform that enables a Solutions organization to scale.

Benefits and work setup

• Eligibility for company equity as part of total compensation.
• 26 days of paid vacation annually, one fully paid wellness day per month, and paid volunteering hours plus additional paid volunteering days.
• Private healthcare coverage and fully paid life insurance, with options to extend coverage.
• A monthly lifestyle allowance for fitness, shopping, dining, and entertainment, plus a monthly lunch card usable for groceries or meals.
• A monthly home office allowance to help cover remote-work costs such as electricity and internet.
• Access to an on-demand internal learning platform supporting continuous professional development.