Solutions Lead, Workforce Management & Payroll (UKG) (Fully Remote)

Vitalize; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Vitalize is shaping an AI operating system for how health systems manage labor and capacity. This role leads enterprise WFM/HCM/payroll discovery, guiding integrations from pre-signature through implementation and post-launch support.

You will collaborate with Product and Engineering to decide when to enable a solution, build a new integration, or scale a platform capability, thriving in a candor-driven environment that values ownership and experimentation.

Qualifications

• Experience with major WFM, HCM, or payroll platforms (e.g., UKG, Workday, Oracle).
• Integration fluency with REST APIs, SFTP/file-based integrations, middleware, SSO, and provisioning (SCIM).
• Understanding of time-to-pay processes and labor/pay rules.

Responsibilities

• Lead discovery on enterprise deals for WFM, HCM, and payroll implementations.
• Bridge pre-signature discovery to implementation and post-launch support.
• Partner with Product and Engineering to enable scalable integrations and platform capabilities.

Skills

WFM knowledge

HCM/payroll platforms

REST APIs

SSO (SAML/OIDC)

Tools

SFTP

SCIM

Middleware

SSO (SAML/OIDC)

Job description

• Own workforce-system solutioning across the full customer lifecycle, ensuring what we sell can be deployed and supported.
• Bridge Growth and Post-Sales by carrying technical context from pre-signature discovery through implementation and post-launch.
• Lead WFM, HCM, and payroll discovery on enterprise deals, understanding tenant, version, integration options, and pay rules.

Technical Expertise:

• Bring deep, hands-on experience with major workforce management, HCM, or payroll platforms (UKG, Workday, Oracle, Infor, API Healthcare).
• Demonstrate integration fluency with REST APIs, SFTP/file-based integrations, middleware, SSO (SAML/OIDC), and provisioning (SCIM).
• Know how time becomes pay, including timekeeping, scheduling, accruals, pay rules, labor levels, and where systems break.

Impact and Culture:

• Build leverage by turning solved problems into playbooks, tools, and repeatable capabilities for Growth, Deployments, and Support.
• Partner with Product and Engineering to decide when the answer is enablement, a new integration, or a scalable platform capability.
• Thrive in a values-driven environment that embraces candor, ownership, and continuous experimentation (e.g., 'Run Towards the Ugly', 'Push the Car').

Vitalize

Vitalize is building the AI operating system for how health systems manage labor and capacity. The company has raised more than $32M from top healthcare and technology investors and is trusted by leading health systems across the country.