Solutions Lead - Business Process and Change

Zurich Australian Insurance Ltd.; Schaumburg (IL); Remote; USD 85,000 - 140,000; Full time

Job summary

An established industry player is seeking a Solutions Lead to drive business transformation through data analysis and change management. This remote role involves leading projects, collaborating with stakeholders, and implementing strategies for sustainable performance improvements. The ideal candidate will leverage their analytical skills and experience in change management to influence outcomes and deliver high-quality results. Join a forward-thinking company that values diverse perspectives and fosters career development in a supportive environment.

Benefits

Comprehensive Employee Benefits

Career Development Opportunities

Competitive Compensation

Flexible Working Arrangements

Qualifications

• 5+ years in Claims, Consulting, Risk Engineering or Underwriting.
• Experience in Organizational Effectiveness or Change Management.
• Strong Excel and Power BI skills.

Responsibilities

• Analyze qualitative and quantitative data to extract insights.
• Develop and implement change management strategies.
• Provide project planning and status reporting.

Skills

Data Analytics

Change Management

Stakeholder Management

Analytical Skills

Problem-Solving

Education

Bachelor's Degree

High School Diploma

Zurich Certified Insurance Apprentice

Tools

Excel

Power BI

Business Objects

Job description

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Solutions Lead - Business Process and Change

122155

Zurich is looking for a Solutions Lead – Business Process and Change to join theBusiness Transformation team. This is a remote role reporting to the AVP, Integrated Solutions & Services.

This is a senior-level consultant position focused on telling the story of the impact of change and identifying future improvement opportunities through analyzing data, synthesizing feedback, and developing insights. These insights will be used to influence business stakeholders to drive sustainable performance improvements across the business.

May lead multiple projects of moderate to large size and complexity; may coordinate other consultants participating in assigned projects. Takes a proactive and holistic approach to business practices and processes, including identifying opportunities for improvement, developing solutions, managing initiatives, and aligning appropriate Subject Matter Experts (SME) and resources needed from across the business to execute change. Responsible for planning, managing, tracking, and executing projects that deliver high quality and timely results to the business. Partners across the business to identify, develop, and implement change management strategies; acts as a change agent in the implementation of initiatives that support strategic and operational priorities.

In this role you will:

• Gather, analyze, and interpret a wide variety ofqualitative and quantitative datato extract knowledge and insights.
• Select data samples and analyze collected information according to established methods/procedures.
• Preparedata analysisreports, charts, tables, and other visual aidsto identify trends and recommend actions needed.
• Collaborate with business and functional areas to understand and interpret data results to understand the story behind the numbers and to influence outcomes.
• Builds strong relationships across the business.
• Utilize business, technology, organizational change, and collaborative skills to work with business owners and cross-functional resources to develop and deploy implementation strategies and deliverables.
• Provide project planning and status reporting for assigned large and complex projects.
• Apply knowledge of the business objectives, processes, products, and services to develop recommendations for new programs and/or initiatives to solve complex business challenges.
• Provides consultation, including, process analysis, identifying and designing business solutions, issue resolution.
• Coordinate planning, facilitate meetings, and monitor decisions throughout the Execution Framework Process.

Basic Qualifications:

• Bachelor’s Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area OR
• High School Diploma or Equivalent and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area OR
• Zurich Certified Insurance Apprentice, including an Associate Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area AND
• Experience in Organizational Effectiveness or Change Management.
• Experience in the application of existing and/or change management methodologies and tools.

Preferred Qualifications:

• Demonstrated experience with having project and stakeholder management skills, ability to develop collaborative relationship.
• Ability to inform and influence, through clear and concise verbal and written communication, across the organization at all levels and externally (e.g., customers / brokers / distributors).
• Data analytics/interpretation, data visualization background.
• Strong Excel and Power BI skills.
• Familiarity with Business Objects.
• Background of taking data and deriving insights, interpreting data, and drawing conclusions.
• Adaptable, open to change.
• Agility, willingness to act with empowerment / sense of urgency.
• Process-oriented (connect the dots, follows-up).
• Strong analytical and problem-solving skills.
• Broad-based knowledge of insurance industry including knowledge of insurance business processes and processing.

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $85,500.00 to $140,000.00, with short-term incentive bonus eligibility set at 15%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered:No

Linkedin Recruiter Tag: #LI-MG1 #LI-ASSOCIATE