Solutions Engineer SLED

Splunk; North Carolina; On-site; USD 182,000 - 251,000; Full time

Job summary

A leading company is seeking a motivated individual to join their pre-sales team as a technical expert for Public Sector customers. The role involves answering technical inquiries, establishing relationships, and ensuring customer satisfaction throughout the sales cycle. Ideal candidates will have strong problem-solving skills, experience with Linux/Windows systems, and coding/scripting knowledge. A competitive benefits package and flexible working arrangements are offered.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Qualifications

• Experience delivering client-ready presentations and technical documents.
• Validated experience communicating technical solutions to varied organizational levels.
• 5+ years in technical sales or services preferred.

Responsibilities

• Develop understanding of customer infrastructure and use cases.
• Drive strategic value conversations with line of business owners.
• Coordinate technical account activities and maintain relationships.

Skills

Problem Solving

Communication

Tools

Linux

Windows

Python

Bash

Ruby

Job description

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Role Summary

Splunk is seeking a highly motivated, inherently curious, results oriented individual to join our dynamic pre-sales team. In this role you will be a technical expert for Public Sector SLED (State and Local Government agencies and Higher Education) customers. Splunk SEs will be able to answer technical inquiries from customers regarding Splunk technology, features, solutions, and applications as well as articulate Splunk technology and product positioning to both business and technical users. You will identify all technical issues of your assigned accounts to assure complete customer happiness through all stages of the technical sales cycle, and you should also establish and maintain positive relationships with our customer's technical staff.

Meet the Team

We support Splunk customers in the Southeastern United States. Through we tend to stay in our local geographies, we do support and cover each one another throughout the region.

Responsibilities

• Develop deep understanding of the customers infrastructure, adjacent organizations, activities, and their respective use cases.
• Drive enterprise-wide strategic value conversations with line of business owners.
• Act as technical leader coordinating all strategic and tactical account activities.
• Collaborate with relevant internal and external resources while maintaining technical leadership before, during, and after any engagement.
• Demonstrate a proactive approach to technical account ownership.
• Demonstrate and/or orchestrate Splunk’s products and solutions to customers either on-site or remotely, with a focus on value-based differentiators.
• Establish and maintain key strategic relationships with IT and MSP partners.
• Develop and implement technical account plans for top strategic accounts.
• Organize, coordinate, and complete the technical sales engineering activities for the top strategic customers.

Requirements

• Experience with crafting and delivering client-ready presentations, whitepapers, discussion documents, and RFP responses that are appropriately scoped, technically accurate, as well as structurally and grammatically precise is preferred
• Validated experience communicating the business value of a technical solution to varied levels of an organization - CIO, CISO, CTO, technical partners, etc.
• Committed to delivering software or other technical demonstrations to both technical and non-technical audiences
• Experience administering Linux and/or Windows systems. Linux expertise is helpful
• Experience with coding and/or scripting to automate common tasks. (Python, bash, Ruby, etc.)
• Strong Preference to live in the Carolina's.

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.

• Proven experience with Security, ITOA, and/or IOT infrastructures
• Cloud industry certifications: AWS, Azure, and/or GCP
• Strong understanding of SIEM and cyber security solutions or is a plus.
• Prior technical sales / technical services experience for 5+ years is preferred.
• Practical experience reviewing and drafting responses to State or Federal requests for comment, requests for information, requests for proposals, etc.
• Prior experience using Splunk in an operational context
• Experience designing and implementing analytic dashboards or other visualization improvements in a production environment

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Note:

OTE Pay Ranges

For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).

SF Bay Area, Seattle Metro, and New York City Metro Area

On Target Earnings: $196,000.00 - 269,500.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), New York (excludes NYC Metro Area), and all other states.

On Target Earnings: $182,000.00 - 250,250.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com .