Solutions Engineer, Mid Market (LATAM) - Potuguese Speaking

Atlassian Corp.; Northern (KY); Hybrid; USD 114,000 - 149,000; Full time

Benefits offered by this job

Health and wellbeing resources

Job summary

Atlassian is seeking a bilingual Pre-Sales Solutions Engineer for the Mid-Market segment, fluent in Portuguese. The role partners with sales, customers, and partners to demonstrate Atlassian products, map business problems to solutions, and drive value in large opportunities.

You will lead product demonstrations, engage with executives and technical teams, and grow our portfolio across the Atlassian suite to accelerate deals. This role supports remote work across international locations.

Qualifications

• 3+ years of experience interacting with mid-market customers in a pre-sales capacity.
• Fully fluent in Portuguese—experience conducting customer calls and demos.
• Creative problem solver who can map business problems to solutions.
• Comfortable in both business and technical contexts with executives and technical audiences.
• Eager to learn, accept feedback, and drive customer success.

Responsibilities

• Lead compelling value-based demonstrations, both standard and customized for multiple stakeholders.
• Collaborate with direct sales, partners, and larger account teams to map customer needs to Atlassian products.
• Perform customer discovery to understand the current state and desired outcomes and map to Atlassian solutions.
• Identify opportunities for cross-product/solution expansion and document customer feedback for product teams.
• Continuously learn and refine pre-sales knowledge and sales processes.

Skills

Pre-sales experience

Mid-market focus

Portuguese fluency

Strong presentation skills

Executive relationship building

Job description

Solutions Engineer, Mid Market (LATAM) - Potuguese Speaking

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Your future team

Atlassian is looking for a Pre-Sales Solutions Engineer for our Mid-Market business that’s passionate about being a solution expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

With over 250,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team.

With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.

Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization.

** This covers LATAM and requires full fluency in Portuguese **

Join Atlassian’s Solutions Engineering Core Team to partner with direct sales, partners and larger account teams on Mid-Market Accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory

Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

Probe for and identify additional opportunities for cross-product/solution expansion

Investigate, discover, and assess client pain points

Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio

Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Your Background:

3+ years of experience interacting with mid-market customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.

Fully fluent in Portuguese - experience conducting customer calls, demos, and more.

You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.

You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.

You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

If you’re looking to be a cog in the system, this job isn’t for you.You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $137,700 - $179,775

Zone B: $124,200 - $162,150

Zone C: $114,300 - $149,225

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

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