Solutions Engineer, Mid Market (LATAM) - Potuguese Speaking

Atlassian; New York (NY); Hybrid; USD 138,000 - 180,000; Full time

Benefits offered by this job

Health and wellbeing resources

Volunteer days

Perks & Benefits information

Job summary

At Atlassian, a global software company, we empower teams with cloud-based solutions. This Mid-Market Pre-Sales Solutions Engineer role focuses on solving complex business problems with Atlassian products and engaging with both business and technical stakeholders to close enterprise deals.

We value collaboration, continuous learning, and customer-centric thinking, and offer a compensation range above market norms with opportunities across zones in the United States.

Qualifications

• 3+ years of experience in pre-sales with mid-market customers.
• Fully fluent in Portuguese and able to conduct customer calls and demos.
• Able to interpret complex business problems and map to Atlassian solutions.
• Comfortable communicating with executives and technical audiences.

Responsibilities

• Join Solutions Engineering Core Team to partner with sales, partners and account teams.
• Conduct customer discovery to map needs to Atlassian products and solutions.
• Lead value-based demos showing how Atlassian solves customer problems.
• Identify cross-product opportunities and expand solution scope.
• Capture customer feedback and relay insights to product management.

Skills

Pre-sales experience

Portuguese fluency

Communication skills

Public speaking

Business-technical fluency

Job description

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

With over 250,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team.

With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.

Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization.

Your future team

Atlassian is looking for a Pre-Sales Solutions Engineer for our Mid-Market business that’s passionate about being a solution expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

• This covers LATAM and requires full fluency in Portuguese **

Responsibilities

• Join Atlassian’s Solutions Engineering Core Team to partner with direct sales, partners and larger account teams on Mid-Market Accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
• Participate in customer discovery to understand the customer’s current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
• Probe for and identify additional opportunities for cross-product/solution expansion
• Investigate, discover, and assess client pain points
• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
• Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Qualifications

Your Background:

• 3+ years of experience interacting with mid-market customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.
• Fully fluent in Portuguese - experience conducting customer calls, demos, and more.
• You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.
• You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.
• You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
• If you’re looking to be a cog in the system, this job isn’t for you. You’ve got a customer‑centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

Role

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $137,700 - $179,775

Zone B: $124,200 - $162,150

Zone C: $114,300 - $149,225

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible