Solutions Engineer Manager

Netskope; United States; On-site; USD 185,000 - 293,000; Full time

Job summary

Netskope is seeking a Solutions Engineering Manager (SEM) to lead the AMER Enterprise Solutions Engineering team. As a working manager, you will guide the SEs in a defined region, drive customer success, and shape growth strategies across markets.

You will recruit, mentor, and train high-performance SEs, partner with enterprise leaders, and help drive Netskope's cloud security solutions. Travel is 50–75% within the region, and compensation reflects a national range.

Qualifications

• 3+ years of previous successful solutions engineering leadership experience.
• 5+ years as a successful individual contributor solutions engineer.
• Strong communication and presentation skills to executives.
• Ethics and integrity are essential.

Responsibilities

• Recruit, hire, and onboard new Solutions Engineers in your territory.
• Provide technical and business leadership for the SE organization.
• Train and mentor SEs and shape training curriculum.
• Support field SE in evaluations, troubleshooting, and challenging environments.
• Assist Channel team with partner SE training for demos and POCs.
• Build and maintain references with key customers; drive strategic plans.
• Manage performance and retain top talent.
• Conduct regular 1:1 feedback and development meetings.
• Collaborate cross-functionally to align with field, product, and support.
• Escalate pre-sales and post-sales issues; ensure customer success in region.

Skills

Solutions engineering leadership

Strategic thinking

Public speaking

Communication

Mentoring

Team leadership

Cross-functional collaboration

Ethics & integrity

Talent development

Relationship building

Education

BS CS/EE or related (or equivalent work experience)

Tools

Proxies

NG Firewalls

SSL/IPSec

VPNs

SSO

DLP

Job description

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the position:

The Solutions Engineering Manager (SEM) is a technical leadership position for our AMER Enterprise Solutions Engineering team. As an SEM you will have leadership responsibility for the Solutions Engineers within a specific region and will act as a working manager, leading from the front. She/he must be an experienced manager, with a demonstrable background as a dedicated Technology Executive with broad technology and business background, able to demonstrate consistent success in leveraging innovation to achieve revenue and sales growth. You will partner closely with our AMER Enterprise Solutions Leaders, to increase market share and develop and execute aggressive growth strategies across markets. The successful candidate will be focused on customer success and deliver world-class cloud security solutions. This individual will be a key leader in our growth and market leadership development.

You should also possess a strong reputation for achieving organizational goals and relationship development with key customer contacts.

Responsibilities include:

• Recruit, hire, and on-board new Solutions Engineers into your territory.
• Provide technical and business leadership for the SE organization promoting leadership by example.
• Responsible for training and mentoring new Solutions Engineers on the team and assist with defining periodic SE training curriculum.
• Support field SE team in complex evaluations, troubleshooting, and challenging customer environments.
• Assist Channel team in ensuring Partner SE's are trained and can support Netskope demos, POCs, and evaluations.
• Build maintain relationships with Key customers in the territory to solidify reference accounts and to assist the account teams with defining plans to drive more business.
• Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent.
• Conduct ongoing 1:1's with team members to provide constructive feedback and skills development.
• Work cross functionally with support, customer success, product management, engineering, and other organizations to ensure alignment with the field, provide a process and product feedback.
• Provide an escalation point for pre-sales and post-sales technical issues that arise in the territory.
• Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.

Job Requirements:

• 3+ years of previous successful solutions engineering leadership experience is essential.
• 5+ years as a successful individual contributor solutions engineering.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfort in public speaking and presenting to both internal and external executive audiences.
• A reputation for unquestionable ethics and integrity.
• Big thinker striving to make a big impact and unwilling to accept mediocrity or Status Quo.
• Must have resiliency and tenacity to be successful in an extremely fast-paced, ever-changing environment.
• Solid track record in building, developing and recruiting high-performance teams based on a large network of talent in the software and systems industry.
• Ability to work with diverse groups of people; challenge and lead people toward their peak performance.
• Industry knowledge of security product market trends and directional awareness of Netskope’s roadmap and technology development efforts.
• In-depth knowledge of security technologies and product with prior experience selling security technologies including but not limited to: Proxies, NG Firewalls, SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways.
• Knowledge of how to deliver comprehensive security solutions to Netskope’s customer base, and maintains a general understanding of competitive selling strategies.
• Travel: 50-75% within the region.
• Prior experience growing teams in early stage startups with limited resources
• Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS)

Education:

• BS CS/EE or related (or equivalent work experience).

Compensation:

At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below. This is a national range. For purposes of complying with applicable laws, the range applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states.

The successful candidate’s starting pay will also be determined based on job-related skills, experience, qualifications, location, and market conditions.

For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement.

In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non-sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed at Netskope Benefits site.

Salary Range

$185,000-$293,000 USD

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days.