Solutions Engineer

Netskope; Massachusetts; On-site; USD 185,000 - 281,000; Full time

Job summary

Netskope is hiring a Solutions Engineer to drive territory success and customer advocacy across the US. You will articulate Netskope's security architecture to senior security leaders, develop demos and POCs, and guide customers from evaluation to deployment while collaborating with product and HQ support.

You will travel within the territory, gather requirements, respond to RFIs/RFPs, and ensure customer satisfaction with timely solutions, working with cloud security tools and IdP providers.

Qualifications

• 7+ years of experience as a Solutions Engineer with presenting to executives.
• Demonstrated ability to present technical information to business leaders.
• Experience with systems installation and administration across Linux, MacOS and Windows.

Responsibilities

• Exceed sales targets in the territory.
• Articulate Netskope architecture to senior security management (CISO/CIO).
• Create best practices for demos, POCs, and win strategy.
• Lead regional customer success and resolve satisfaction issues.
• Present Netskope cloud security solutions to prospects and customers.
• Gather customer requirements and respond to RFIs/RFPs.

Skills

7+ years experience

Customer empathy

Communication & presentation

Executive communication

Linux/MacOS/Windows admin

MDM/MAM

SAML/SSO/IAM

Cloud security experience

Public cloud (AWS/Azure/GCP)

Python/REST APIs

Agile/Scrum cert

Education

Bachelor's degree in CS or related field

Tools

Blue Coat Web Proxy

NGFW

SIEM/SOAR

Job description

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the position

The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.

You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements within the US.

This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.

Responsibilities include

• Objective #1 is to exceed our sales targets.
• Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
• Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
• Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
• Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value
• Present the Netskope cloud security solution to prospective customers
• Create and deliver demonstrations of the products
• Gather customer technical requirements
• Work trade shows as necessary
• Provide insight on competitive solutions and differentiate between them
• Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
• Lead Proof-of-Concepts (POCs)
• Present at Conferences and Seminars
• Respond effectively to RFIs/RFPs

Job Requirements

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
• Strong empathy for customers AND passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
• Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
• Knowledge of certificates, key management systems, HSM and related protocols
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions
• Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
• Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
• Experience working with Public cloud environments (AWS, Azure and GCP)
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).

Desire

• Demonstrable experience with scripting languages such as Python, and REST API framework.
• Prior experience with other vendor Cloud Security solutions is advantageous.
• Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
• Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
• Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).

Education

• Relevant Bachelor’s degree; preference for computer science or related degrees

Compensation

At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below. This is a national range. For purposes of complying with applicable laws, the range applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states.

The successful candidate’s starting pay will also be determined based on job-related skills, experience, qualifications, location, and market conditions.

For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement.

In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non-sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed at Netskope Benefits site.

Salary Range $185,000—$280,500 USD

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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