Solutions Engineer II, GRC (Archer) (Hybrid)

400 Globe Life And Accident Insurance Company; United States; Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid holidays

Parental leave

Job summary

Globe Life in McKinney, Texas is seeking a Solutions Engineer II, GRC (Archer) to own the configuration, optimization, and day-to-day management of our GRC platform in a hybrid role (WFH Monday & Friday, In Office Tuesday-Thursday).

You will lead technical implementation support, develop documentation and test plans, and contribute to continuous improvement of controls and reporting across the enterprise.

Qualifications

• Bachelor’s degree or equivalent in IT/IS/Business.
• 5+ years in related fields such as software development, information security, privacy or GRC.

Responsibilities

• Configure and optimize GRC platform (Archer/other)
• Translate requirements into user stories and docs
• Perform platform configuration, testing, and deployment in coordination with stakeholders
• Provide ongoing support and SME guidance for GRC use and improvements

Skills

GRC concepts

SQL queries

Python

PowerShell

PowerBI

Stakeholder mgmt

Problem solving

Communication

Education

Bachelor’s degree in IT/IS/IA/Business

GRC certifications (GRCP/CRISC) preferred

Archer certification (preferred)

Tools

Archer

Resolver

Wolters Kluwer

Job description

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview

Could you be our next Solutions Engineer II, GRC (Archer)? Globe Life is looking for a Solutions Engineer II, GRC (Archer) to join the team! In this role, you will be responsible for owning the configuration, optimization, and day-to-day management of our GRC platform. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).

What You Will Do

• Technical Implementation Support Conduct requirements gathering sessions with business stakeholders. Translate requirements into user stories, create functional and technical documentation for implemented solutions. Perform platform configuration tasks under minimal supervision including forms, workflows, reports, etc. Identify opportunities to use and/or implement AI-powered features/tools to improve operational efficiencies. Develop and execute test plans for platform changes and enhancement/change requests. Review and analyze enhancement/change requests from business for potential enterprise-wide impact. Manage individual project tasks and small workstreams with minimal oversight. Participate in sprint planning, backlog grooming, and backlog prioritization. Track milestones, risks, dependencies, and deliverables for platform initiatives. Communicate project status, risks, and blockers to team lead.
• Operational Support & Continuous Improvement Provide operational support, routine data management, basic administration support, and report/dashboard support. Troubleshoot GRC solution and platform issues, perform root-cause analysis, and implement long-term fixes. Maintain and improve platform documentation and training materials. Coordinate with business to test and deploy changes to production following established change management and release processes. Provide training, documentation, and guidance to internal stakeholders to ensure consistent and effective platform use. Provide ongoing support and clarification for implemented GRC solutions, acting as subject matter expert. Conduct business process analysis to identify inefficiencies and make recommendations for improvement. Monitor platform performance, data quality, and user adoption.

What You Can Bring

• Bachelor’s degree in Information Technology, Information Systems, Information Assurance, Business or related field.
• 5+ years in Software Development, Information Security, Privacy and/or GRC related role.
• 2+ years of experience configuring at least one GRC platform (Archer, Resolver, Wolters Kluwer, or similar).
• Industry Certifications (e.g., GRCP, CRISC, etc.) (preferred).
• GRC Platform Specific Entry Level Certifications (e.g., Archer Certified Associate, etc.) (preferred).
• Working knowledge of GRC concepts (e.g., laws/regulations, controls, policies, etc.) and frameworks (e.g., NIST, ISO 27001, SOX).
• Experience working on one or more GRC programs (e.g., policy mgmt., compliance mgmt., vendor risk mgmt., etc.).
• Hands‑on experience configuring at least one enterprise GRC platform (Archer preferred).
• High technical aptitude and ability to learn new systems quickly.
• Strong problem‑solving skills with ability to use combination of analysis, experience and judgment to develop feasible solutions.
• Excellent time management, task planning, and prioritization skills.
• Excellent verbal, written and interpersonal communication skills with both technical and non‑technical audiences.
• Business analysis and stakeholder management skills.
• Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong knowledge of SQL queries, scripting languages (e.g., Python, PowerShell, etc.), and reporting tools (e.g., PowerBI, etc.).

Applicable To All Employees of Globe Life Family of Companies

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well‑being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company‑matched 401k and pension plan.
• Paid holidays and time off to support a healthy work‑life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all‑in‑one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company‑paid counseling for assistance with mental health, stress management, and work‑life balance.
• Continued education reimbursement eligibility and company‑paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Terms and Conditions

The Whole Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

No Ceiling

The insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.