Solutions Engineer, gUP Chrome and Web Ecosystem, Chrome Scaled Solutions, gTech

Google; New York (NY); On-site; USD 127,000 - 182,000; Full time

Job summary

Google in New York, NY is hiring a Solutions Engineer for the gUP Chrome and Web Ecosystem within gTech. You will enable Chrome and its ecosystem to scale with AI-driven onboarding, troubleshooting, and automation across partner and customer workflows.

You will act as a technical SME, translate feedback into product insights, and guide engineering and product leaders on strategy and roadmap, with a focus on web technologies and cloud integration.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 3 years of experience with client-side web technologies (HTML/CSS/JavaScript/HTTP).
• Experience troubleshooting technical issues for partners or customers.

Responsibilities

• Serve as technical SME to operationalize AI-assisted onboarding, troubleshooting and scaling workflows for Chrome PA and ecosystem needs.
• Provide insights from partner and customer feedback channels to influence Chrome PA strategy and roadmap.
• Develop playbooks and best practices and guide engineering/product leaders in digital strategy for the web.

Skills

Client-side web technologies

Troubleshooting

Mentoring junior team members

Education

Bachelor’s degree in Engineering/Computer Science or related field

Tools

SQL

NoSQL

Cloud technologies

Machine Learning

Linux/Unix/Windows

Job description

Solutions Engineer, gUP Chrome and Web Ecosystem, Chrome Scaled Solutions, gTech

Boulder, CO, USA; New York, NY, USA; +2 more; +1 more

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

The application window will be open until at least October 21, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Boulder, CO, USA; New York, NY, USA; Sunnyvale, CA, USA.

Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• Experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.
• Experience in an investigative role such as business intelligence, data analytics, or statistics.
• Experience working with database technologies (e.g., SQL, NoSQL).
• Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
• Experience using Machine Learning and building solutions.
• Experience working with systems (e.g., Linux, Unix, Windows).

About the job

gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

The Chrome Scaled solutions team is part of the gTech Chrome and Web Ecosystem team supporting Chrome's goal of healthy, vibrant web in this increasingly agentic world. We're a group of technical experts managing the cross-product, incubation, activation and scale programs that are key to advancing the GTM goals of Chrome. By working with partners and developers, we aim to arm the ecosystem with the tools, incentives and products they need to succeed in the future of the web ecosystem.

As a Solutions Engineer for gTech Users and Products (gUP) Chrome and Web Ecosystem team, you will be enabling Chrome to be the best browser for the Agentic AI era driving technical solutions, automation, data insights and technical needs for efficient operations across new and emerging product areas like built-in AI, agentic web, identity and payments and help influence the trajectory of the entire web ecosystem by representing the ecosystem.

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $182000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Serve as technical subject matter expert (SME) to operationalize and evaluate AI-assisted onboarding, troubleshooting and scaling workflows for Chrome PA and ecosystem needs.
• Serve as technical expert in critical feedback loop bringing in insights from partner, developer and user feedback channels alongside product metrics trends in collaboration with Product and Engineering to influence Chrome PA strategy and roadmap.
• Drive knowledge dissemination, playbooks, best practices and guide engineering and product leaders as they plan their digital strategy, with clear implementation plans as it pertains to the web.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.