Solutions Engineer, Enterprise West (Pre-Sales)

Rozgoo; San Francisco (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Hightouch in San Francisco is seeking an Enterprise Solutions Engineer to own the technical win alongside Account Executives, guiding discovery, architecture, and tailored demos for enterprise buyers.

You will navigate multi-stakeholder buying committees, validate solutions, and become a product expert in Customer Studio, Identity Resolution, and data workflows.

Join a fast-moving team building a leading data-driven marketing platform and help customers deploy high-impact, scalable solutions.

Qualifications

• Experience leading technical discovery and shaping customer requirements.
• Proven track record in enterprise sales cycles and winning technical evaluations.
• Ability to translate complex data architectures into compelling architecture solutions.

Responsibilities

• Lead technical discovery to understand data architecture, marketing workflows and objectives, translating into a solution design.
• Design and deliver tailored product demonstrations and architectural solutions across product areas.
• Collaborate with Account Executives to drive the full technical sales motion and win enterprise deals.

Skills

Technical discovery

Enterprise sales cycles

Solution architecture

Product demonstrations

Stakeholder management

Job description

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient - and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

About the Role

This role is for someone who wants to own the technical win. As an Enterprise Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in enterprise sales cycles where you have had to earn the technical win, not assume it.

Hightouch sits at the intersection of two powerful technological shifts: the rise of agentic AI and the maturation of the cloud data warehouse. We are solving real, complex problems at the intersection of marketing and data. As a senior SE, you will become a product expert, a trusted advisor to enterprise buyers, and a meaningful contributor to a team that is still early in building something significant.

What You'll Do

• Lead technical discovery to deeply understand a customer's data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch's Customer Studio, Identity Resolution,