Solutions Engineer - Enterprise Data & Integrations

Loop; Buffalo (NY); On-site; USD 160,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Parental leave

Job summary

Loop is seeking an experienced Solutions Engineer to collaborate across Sales, Product, Engineering, Customer Success and Implementation. You will design and configure data orchestration, translate client processes to Loop’s platform, and own complex technical problem solving.

This is an IC role requiring travel up to 30% and in-office presence in major cities. You’ll lead solution scoping, create integration mappings, and drive pre-sales product demos while aligning with commercial objectives

Qualifications

• 7+ years of customer-facing experience within a SaaS or technology company environment.
• 5+ years of technical experience.
• Ability to lead cross functional groups to meet critical goals.
• Executive presence, virtually and in-person.

Responsibilities

• Lead kick-off calls and remote or on-site sessions for solution scoping.
• Develop integration solutions between commercial and legacy client systems.
• Lead integrations between Loop and client systems (TMS/ERP) with schema mapping.
• Lead product demos and tailor them to prospect use cases.
• Scope use cases to Loop’s product and roadmap.
• Collaborate with sales and operations to inform cost structure for proposals.
• Conduct weekly status meetings with clients to review progress and tasks.
• Identify business process transformations and manage go-live and cutovers.
• Handover post-implementation to the customer success team.

Skills

Customer-facing

SaaS experience

Cross-functional leadership

Tools

TMS

ERP

Job description

Loop is seeking an experienced Solutions Engineer to collaborate across Sales, Product, Engineering, Customer Success and Implementation. You will design and configure data orchestration, translate client processes to Loop’s platform, and own complex technical problem solving.

This is an IC role requiring travel up to 30% and in-office presence in major cities. You’ll lead solution scoping, create integration mappings, and drive pre-sales product demos while aligning with commercial objectives