Solutions Engineer: Enterprise API‑First Tech Advisor

Doist; New York (NY); On-site; < USD 1,000; Full time

Job summary

Middesk is seeking a Solutions Engineer to own the technical win across the sales cycle, partnering with Account Executives from discovery to closed deals. You’ll serve as the technical authority, mapping customer needs to Middesk’s platform, delivering compelling demos, conducting evaluations, and designing scalable integrations with a focus on compliance and risk considerations.

You’ll work with engineering, product, and marketing to shape roadmaps while supporting mid-market and enterprise

Qualifications

• 3+ years in a pre-sales or customer-facing technical role such as Solutions Engineer, Sales Engineer, Solutions Consultant, or Solutions Architect
• Experience selling or supporting B2B SaaS products with API-first or data-centric integrations
• Strong familiarity with APIs, data workflows, and SQL—you’re comfortable reading and debugging requests/responses, exploring data, and demonstrating technical products credibly to engineering audiences
• Proven track record supporting mid-market and enterprise sales cycles, ideally including fintechs, financial institutions, or other regulated companies with complex evaluations
• Excellent communicator who can translate between technical details and business impact for different audiences (engineers, product managers, risk/compliance, and executives)

Responsibilities

• Own the technical win by partnering with Account Executives throughout the sales cycle—leading technical discovery, qualifying requirements, and driving deals to close by removing technical objections and building champion confidence
• Run discovery and solution design by understanding each prospect’s onboarding workflows, risk and compliance requirements, and technical environment, then mapping those needs to Middesk’s APIs, data products, and verification workflows
• Deliver compelling demos and presentations by tailoring product demonstrations to each audience—from hands‑on API walkthroughs for engineers to business‑impact narratives for risk, compliance, and executive stakeholders
• Lead technical evaluations and proofs of concept by scoping success criteria, supporting prospects through sandbox testing and data evaluations, and translating results into a clear case for Middesk
• Design integration architectures by advising prospects on scalable, resilient implementation approaches that fit their compliance, risk, and operational needs, especially in high‑volume or regulated environments
• Handle technical diligence by owning responses to RFPs, security questionnaires, and technical deep‑dives, and coordinating with internal teams on complex requirements
• Ensure a clean handoff to post‑sales by documenting solution designs, requirements, and commitments so implementation teams can take new customers to production quickly and without surprises
• Champion the voice of the prospect internally by synthesizing feedback, feature gaps, and competitive intelligence, and collaborating with Product, Engineering, and Marketing to sharpen our roadmap and positioning

Skills

Pre-sales / sales engineering

APIs

SQL

Enterprise & mid-market

Cross-functional collaboration

Job description

Middesk is seeking a Solutions Engineer to own the technical win across the sales cycle, partnering with Account Executives from discovery to closed deals. You’ll serve as the technical authority, mapping customer needs to Middesk’s platform, delivering compelling demos, conducting evaluations, and designing scalable integrations with a focus on compliance and risk considerations.

You’ll work with engineering, product, and marketing to shape roadmaps while supporting mid-market and enterprise