Solutions Engineer, Enterprise

ServiceTitan; United States; Remote; USD 128,000 - 137,000; Full time

Job summary

Join a forward-thinking company as an Enterprise Solutions Engineer, where you'll leverage your sales acumen and technical expertise to support enterprise accounts. This role involves leading custom product demonstrations, educating clients on innovative solutions, and overcoming sales obstacles with creativity. You'll thrive in a collaborative environment that values individuality and offers comprehensive health benefits, flexible time off, and support for personal growth. If you're ready to make a significant impact in the service industry, this opportunity is for you!

Benefits

Flexible time off

Company-paid medical, dental, and vision

401k match

Telehealth options

Parental leave

Adoption reimbursement

Pet insurance

Financial planning tools

Qualifications

• 4-6 years experience in a Solutions Engineer role.
• Proven track record of success at previous companies.

Responsibilities

• Support sales efforts for complex purchasing cycles with enterprise accounts.
• Educate customers on the product and help close business.

Skills

Sales Acumen

Presentation Skills

Analytical Skills

Communication Skills

Problem Solving

Education

Bachelor's Degree

Tools

APIs

Integrations

Job description

Ready to be a Titan?

The ideal Enterprise Solutions Engineer (SE) candidate must be a hungry self-starter with a proven track record in sales and knowledge of technology. Must be able to explain complex information and concepts in simple to understand and practical business context. The candidate will be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must possess strong presentation skills and be able to communicate professionally verbally as well as in written communication.

What you'll do:

• Support sales efforts for complex purchasing cycles with enterprise accounts. Support client-facing meetings and calls by leading custom product demonstrations based on a solid understanding of customer business processes and workflows.
• Educate customers on the product and help close business by marrying technical expertise, product knowledge, and industry knowledge with Sales Acumen.
• Offer creative solutions to complex workflows against specific business requirements.
• Maintain a general understanding of the competitive landscape and be able to articulate and demonstrate why ServiceTitan's product is the best-in-class solution for the service industry.
• Understand our Product Roadmap and speak eloquently about upcoming releases and implications to the business owner.
• Reposition customer objections and explain workarounds for workflows not inherent within ST.
• Represent the product to customers and at field events such as conferences, seminars, etc.
• Enhance and maintain industry-specific demo environments and scripts for use by internal teams.
• Respond to functional and technical elements of RFIs/RFPs.

What you'll need:

• 4-6 years experience in a Solutions Engineer Role.
• Proven track record of success at previous companies.
• Experience and familiarity with our products and line of business a plus.
• Familiarity with Accounting concepts a plus.
• Comfort with APIs / Integrations a plus.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human with us.

What We Offer:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $128,000 USD - $136,300 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.