Solutions Engineer (Engenheiro(a) de Soluções) - SPO, Brasil [Remote]

OpenKrill; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Stock options

Learning budget

Remote-first culture

Job summary

Clara is seeking a Solutions Engineer to own the enterprise sales motion, lead integration design, and ensure successful post-go-live support for strategic accounts. You will run technical discovery, deliver ERP integrations, and build tools to streamline the team’s workflow.

The role emphasizes ownership, AI-assisted development, and collaboration with Sales, Product, and Engineering to scale Clara’s platform across large customers.

Qualifications

• 5+ years in a technical customer-facing role with enterprise experience.
• Proficient use of AI coding tools to accelerate development.
• Experience closing enterprise deals and leading technical sales cycles.
• Hands-on design and delivery of ERP integrations (SAP, Oracle, TOTVS, or similar).
• Strong communication across technical and business stakeholders in English and Portuguese/Spanish is a plus.

Responsibilities

• Win deals alongside the sales team by enabling technical confidence.
• Design and deliver end-to-end integrations between Clara and ERP systems.
• Build reusable assets, runbooks, and demos for faster delivery.
• Own the technical relationship for strategic accounts after go-live.
• Identify bottlenecks and build tools to improve team productivity.

Skills

Sales cycles

Technical pre-sales

AI tooling

ERP integrations

Stakeholder management

Tools

Claude Code

OpenAI Codex

GitHub Copilot

Cursor

Job description

Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.

We're looking for a Solutions Engineer to be the technical owner of our enterprise sales motion and our most strategic accounts. You'll partner with Account Executives to win complex deals, lead the design and delivery of enterprise integrations, and stay close to key accounts after go-live — making sure Clara's platform runs well and continues to grow inside their organizations.

This is a full-lifecycle role — and it's for someone who builds. You'll run technical discovery and POCs in the sales phase, own integration delivery from scoping to handoff, and act as the primary technical point of contact for a portfolio of enterprise accounts. But beyond execution, we expect you to constantly challenge how we work: shipping internal tools, automating what slows the team down, and using AI as a genuine force multiplier to reach an order of magnitude more impact with every integration we deliver. The common thread across everything is ownership: you don't wait to be told, and you don't throw things over a fence.

In this role, you will:

Win deals alongside the sales team

• Partner with Account Executives in enterprise sales cycles — running technical discovery, demos, and proof-of-concept engagements that remove blockers and accelerate close.
• Translate Clara's platform capabilities into concrete technical answers for both IT architects and business stakeholders (CFOs, finance leads, procurement teams).
• Scope integrations early in the sales cycle — mapping customer systems, data flows, and technical requirements to a realistic implementation plan before contracts are signed.
• Support RFP/RFI responses and security questionnaires for enterprise prospects.

Design and deliver integrations

• Own the end-to-end design and delivery of complex integrations between Clara's platform and enterprise ERP systems (SAP, Oracle, TOTVS, Omie, Sankhya).
• Build and configure integration connectors, data mappings, and workflows using Clara's APIs and integration framework.
• Coordinate with customer technical teams, Clara's Product and Engineering squads, and third-party implementation partners throughout delivery.
• Drive clean go-lives — delivering runbooks, monitoring configuration, and support playbooks before marking an integration as done.
• Identify patterns across customer integrations and feed them back into the platform through Product and Engineering.

Build for the team and for clients

• Proactively identify friction in how the SE team operates — then build tools, automations, and workflows to eliminate it, not work around it.
• Ship internal tooling that gives the team real leverage: automated scoping flows, demo environments, integration health dashboards, AI-assisted documentation, or anything else that moves the needle on team productivity.
• Develop reusable assets from what you learn in the field — integration blueprints, connector templates, scoping playbooks, and demo environments — so that field knowledge compounds into shared team capability; every complex engagement should leave behind something the team can build on next time.
• Use AI coding tools (Claude Code, OpenAI Codex, and equivalents) as a daily part of your workflow — to scaffold integrations faster, automate repetitive mapping work, generate boilerplate, and prototype solutions that would otherwise take days.
• Raise the bar on how clients experience our integration capability: what we demo, how we document, and how we make Clara's technical sophistication visible should constantly improve because of what you build.
• Challenge the status quo — if there's a faster, smarter way to deliver an integration or run a POC, find it, build it, and share it with the team.

Own the technical relationship for strategic accounts

• Act as the primary technical point of contact for a portfolio of enterprise accounts after go-live — proactively managing integration health, surfacing risks before they escalate, and connecting customers to the right internal teams when needed.
• Identify opportunities for optimization and expansion within existing accounts and bring them to the commercial team.
• Maintain strong relationships with technical and business stakeholders at key accounts, ensuring their satisfaction and enabling renewal and growth.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role.

Must haves:

• 5+ years in a technical customer-facing role — Solutions Engineer, Pre-Sales Engineer, Technical Account Manager, or equivalent.
• Active daily use of AI coding tools — Claude Code, OpenAI Codex, GitHub Copilot, Cursor, or equivalent — to accelerate development and automate repetitive work; you treat AI as a force multiplier, not a novelty.
• Demonstrated experience running technical sales cycles: you've helped close enterprise deals, not just supported them from the sidelines.
• Hands-on experience designing and delivering ERP integrations (SAP, Oracle, TOTVS, or similar) — including API design, data mapping, and error handling.
• Deep fluency in integration patterns: REST APIs, webhooks, OAuth, event-driven architectures
• Strong communication in Portuguese and English — you can calibrate between technical depth and business impact depending on who's in the room.
• Track record of owning technical relationships with enterprise customers over time, not just during implementation.
• Demonstrated builder instinct: you've shipped internal tools, scripts, or automations that improved how a team worked, not just delivered what was scoped.

Nice to haves:

• Experience in fintech, payments, or financial data infrastructure.
• Familiarity with integration platforms (n8n, Dell Boomi, or similar).
• Exposure to cloud platforms (AWS, Azure, GCP).
• Spanish proficiency is a strong plus.
• Experience managing third‑party vendors or ERP implementation partners.
• Familiarity with virtual card network (VCN) programs — including card issuance APIs, spend controls (velocity limits, merchant restrictions, geography rules), and transaction reconciliation flows.

Where we work

This is a remote-first role: you'll work from home day to day. You'll ramp up in person with the team, and come together in person for team moments, events and customer visits through the year.

Why Clara

• A high talent-density team driven to make an impact in Latin America — low ego, high ownership.
• Competitive salary and stock options (ESOP) from day one.
• An annual learning budget and accelerated development paths.
• English is our working language, with Spanish and Portuguese every day.

How we work

• Clarity — Open and direct communication: we say what we mean and give context where it matters.
• Simplicity — If it can be simpler, it should be.
• Ownership — We own everything we do, end to end. When something needs to happen, we don't wait.
• Pride — We hold ourselves to a high standard, and it shows in what we deliver.
• ABC (Always Be Changing) — We adapt fast, embrace change, and keep learning.
• Inclusivity — Diverse ideas, stories and perspectives build a better Clara.