Solutions Engineer - BCDR

Benchstrength; Westport (CT); Presencial; USD 100 000 - 140 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, and vision coverage

Generous paid time off

401(k) retirement plan

Professional development opportunities

Dynamic, creative work environment

Resumo da oferta

Slide is seeking a Solutions Engineer to act as a trusted technical advisor to our Sales team and MSP partners across North America. You will conduct technical demonstrations, support POCs, and produce enablement content to bridge business needs with product capabilities.

The role requires 3+ years in pre-sales or technical consulting in BCDR/cybersecurity, strong backup and recovery knowledge, and ability to travel up to 25% for partner meetings and events.

Qualificações

• 3+ years in a pre-sales, solutions engineering, or technical consulting role—preferably in BCDR, cybersecurity, or cloud infrastructure.
• Strong understanding of backup technologies, disaster recovery planning, and business continuity architecture.
• Experience with MSPs or in the managed services industry.

Responsabilidades

• Act as the primary technical resource for BCDR product sales opportunities across North America.
• Deliver compelling product demonstrations and presentations to technical and non-technical audiences.
• Collaborate with Account Executives to understand partner requirements and design tailored BCDR solutions.
• Provide hands-on support during proof-of-concept trials and onboarding.
• Respond to technical RFPs, security questionnaires, and partner inquiries.

Conhecimentos

Pre-sales experience

Solutions engineering

Technical consulting

Presentations

MSP knowledge

Formação académica

Technical certifications (VCP, MCSA, Network)

Ferramentas

PowerShell

Bash

Windows Server

VMware

Hyper-V

Networking (TCP/IP, DNS, VPN)

Cloud platforms

Descrição da oferta de emprego

About Slide

Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support—without outdated pricing models or restrictive contracts.

About The Job

As a Solutions Engineer, you will be a trusted technical advisor to our Sales team and prospective MSP partners, showcasing the value of Slide’s BCDR solutions. You’ll play a critical role in driving adoption of Slide's products by conducting technical demonstrations, supporting proof-of-concept (POC) deployments, and producing enablement content. Your blend of technical depth, communication skills, and strategic thinking will help bridge the gap between business needs and product capabilities.

Key Responsibilities

• Act as the primary technical resource for BCDR product sales opportunities across North America.
• Deliver compelling product demonstrations and presentations to technical and non-technical audiences.
• Collaborate with Account Executives to understand partner requirements and design tailored BCDR solutions.
• Provide hands‑on support during proof-of-concept trials and onboarding.
• Respond to technical RFPs, security questionnaires, and partner inquiries.
• Build and maintain strong relationships with prospective and current MSP partners as a trusted advisor.
• Support trade shows, partner training sessions, and virtual/in‑person webinars as a BCDR subject matter expert.
• Produce sales enablement materials such as competitive comparison guides, white papers, technical FAQs, and training decks.
• Contribute to product marketing initiatives and special projects such as go‑to‑market campaigns, launch documentation, and feature tutorials.
• Attend industry conferences and community events to represent Slide’s BCDR offerings and capture voice‑of‑partner insights.
• Stay current on product developments, industry trends, and competitive landscape in the BCDR space.
• Provide actionable feedback to Product Management and Engineering teams based on field interactions.

Required Qualifications

• 3+ years in a pre‑sales, solutions engineering, or technical consulting role—preferably in BCDR, cybersecurity, or cloud infrastructure.
• Strong understanding of backup technologies, disaster recovery planning, and business continuity architecture.
• Familiarity with Windows Server, VMware, Hyper‑V, networking (TCP/IP, DNS, VPN), and cloud platforms.
• Excellent presentation skills with the ability to explain complex concepts to both technical and executive-level audiences.
• Experience working with MSPs or in the managed services industry.
• Self‑starter with excellent time management and prioritization skills.
• Willingness to travel up to 25% for partner meetings, events, and conferences.

Preferred Qualifications

• Prior experience with MSP BCDR products.
• Knowledge of scripting (PowerShell, Bash) and virtualization environments.
• Technical certifications such as VCP, MCSA, Network.
• Familiarity with ZFS file systems and Linux-based backup appliances.
• Experience producing sales or marketing content for technical audiences.

Why Join Us

• Comprehensive health, dental, and vision coverage.
• Paid Time Off: Generous paid time off and holiday schedule.
• Retirement Plan: 401(k)
• Professional Development: Opportunities for training and professional growth.
• The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.