Solutions Engineer/Auth0

Segment (Twilio); Chicago (IL); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Comprehensive benefits

Well-being support

Job summary

Okta is seeking a Senior Solutions Engineer in Chicago, Illinois to enhance customer engagement during their digital transformation journey. You'll work closely with sales teams to demonstrate the value of Okta’s identity and security solutions to diverse clients.

Ideal candidates will have over 5 years of pre-sales engineering experience with a strong understanding of IAM concepts. This role offers a salary range of $160,000 – $220,000 annual OTE, along with comprehensive benefits that support well-being and career growth.

Qualifications

• 5+ years of pre‑sales engineering experience in IAM.
• Hands‑on experience in web, mobile, or backend development.
• Passion for serving customers in a technical role.

Responsibilities

• Work as a technical expert for customer-facing sales.
• Provide product demonstrations aligned with customer needs.
• Plan and deliver Proof of Concepts for complex use cases.

Skills

IAM Expertise

Technical Proficiency

Customer Engagement & Communication

Strategic & Organizational Skills

Education

Bachelor’s degree in Engineering, Computer Science, or MIS

Tools

REST APIs

Cloud platforms (AWS, Azure, GCP)

Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. The work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed, urgency and execute with excellence. This is an opportunity to do career-defining work.

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer's digital transformation. They use presentations, email, phone and social media to connect with customers virtually and in person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to educate Okta’s Customers—from developers to product managers to C‑level executives—on best practices during their cloud security technology journey.

The Solutions Engineer, Auth0 Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Senior Solutions Engineer is a functional business consultant with a passion for technology and the advanced ability to develop, position and demonstrate product‑specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer‑facing sales team to help customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re‑usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre‑sales engineering experience in IAM
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML
  • Experience with lifecycle management, role‑based access control (RBAC), and provisioning/deprovisioning
• Technical Proficiency:
  • Hands‑on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP‑based real‑time communications
  • Experience working with REST APIs, API Gateways, and SDKs
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.)
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer‑facing role (ideally pre‑sales, but consulting or support also valued)
  • Ability to quickly communicate complex technical ideas, including on‑the‑fly whiteboard explanations
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor’s degree in Engineering, Computer Science, MIS, or a comparable field is preferred
  • Typically 25% travel

You might also have (not mandatory)

• Experience with Auth0, Auth0 FGA, or OpenFGA
• Hands‑on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.)
• Experience integrating with microservices, data lakes, or customer data platforms
• Developed ReBAC or Fine‑Grained Authorization models

Compensation

The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between $160,000 — $220,000 USD.

Benefits

• Supporting Your Well‑Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in‑person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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