Solutions Engineer at Infisical - Remote US Role

Job4Travelers; San Francisco (CA); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Lunch stipend

Work setup budget

Equity options

Remote-first culture

Job summary

Infisical, the open source security infrastructure platform, is hiring a Solutions Engineer to help grow our customer base and ensure a seamless product experience from onboarding to long-term success.

This remote US role requires daily customer calls, live demos, and webinars, with synchronous availability during US business hours. You will collaborate with the CEO, sales, and engineering teams to drive onboarding, adoption, and feedback toward the product roadmap.

Qualifications

• Prior experience in development, systems engineering, or DevOps.
• Strong written and verbal communication skills — able to clearly articulate technical concepts.
• High energy, high ownership mindset, and a willingness to operate in ambiguity.
• Currently based in the Central or East Coast time zone (US).

Responsibilities

• Run proof-of-concept engagements with leads and guide onboarding with best practices.
• Ensure new customers are activated and have all questions answered.
• Become a trusted technical advisor to customer and business leaders.
• Lead demo & discovery calls with account executives and customers daily.
• Identify friction points and feedback for product roadmap and UX/DX improvements.
• Host webinars and update documentation based on customer feedback.

Skills

Development experience

Systems engineering

DevOps experience

Communication skills

Ambiguity handling

US Central/Eastern time zone

Tools

Secrets management tooling

DevSecOps tooling

Job description

Solutions Engineer at Infisical - Remote US Role - San Francisco

This role is listed as primarily remote, which sounds promising for location-flexible workers - but there is a hard geographic constraint: you must be based in the Central or Eastern US time zone (CT/ET). This effectively rules out most international nomad arrangements and limits flexibility to US-based travel within those time zones.

The role involves daily customer calls, live demos, discovery sessions, and webinars, meaning synchronous availability during US business hours (roughly 9am-6pm ET/CT) is essential. This is not an async-friendly position - expect a structured, meetings-heavy schedule.

For nomads who travel domestically within the US East or Central time zones, this works well. Cities like Austin, TX, Nashville, TN, or Miami, FL offer coworking-friendly environments within the allowed time zones. If you occasionally travel to Europe, a few weeks in a ±1-2 hour overlap window (e.g., Azores, Iceland) may be feasible, but extended stays in Asia or the Pacific are impractical.

• Lunch stipend and work setup budget are helpful for coworking space costs on the road.
• Annual in-person offsites and conferences mean some paid travel is built in.
• No salary range is published, making cost-of-living comparisons difficult - but YC-backed Series A startups typically pay $120K-160K+ for this role, which goes far in lower-cost US cities.

Bottom line: best suited for US-based remote workers who are comfortable with a largely synchronous, customer-facing schedule rather than true location-independent nomads.

Infisical is the open source security infrastructure platform that engineers use for secrets management, certificates, and privileged access management. We help developers and organizations securely manage billions of secrets every month including application configuration, database credentials, certificates, and more.

We've raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG.

Join us on a mission to make security easier for all developers - starting with secrets management. We're looking to hire exceptional talent to join us in building the open source security infrastructure stack for the AI era.

About the Role

We're looking for an exceptional Solutions Engineer to help grow Infisical's customer base and ensure a seamless product experience from onboarding to long-term success.

This is a high-impact, customer-facing role where you'll work closely with our CEO, sales, and engineering teams. You'll play a critical role in helping organizations adopt Infisical by demonstrating technical value, driving successful implementations, and expanding product usage across accounts.

You'll be working directly with the CEO, engineering, and sales teams on:

• Running proof-of-concept engagements with leads, guiding customers through onboarding, and recommending best practices for specific architectures and use cases.
• Ensuring new customers are activated, happy, and have all of their questions answered.
• Becoming a trusted technical advisor to customer and business leaders.
• Working in tandem with account executives to lead demo & discovery calls.
• Talking to customers daily to find points of friction and potential improvements in workflows, understanding customer needs, and providing feedback toward the product roadmap.
• Understanding the user journey and guiding the UX/DX roadmap.
• Hosting webinars and knowledge-sharing sessions for customers' stakeholders.
• Improving documentation and public-facing materials based on customer feedback.

Overall, you're going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.

Requirements

• Prior experience in development, systems engineering, or DevOps (open source contributions are a plus).
• Strong written and verbal communication skills — able to clearly articulate technical concepts.
• High energy, high ownership mindset, and a willingness to operate in ambiguity.
• Currently based in the Central or East Coast time zone (US).

Nice to Have

• Familiarity with secret management tools or developer security platforms.
• Solid understanding of developer workflows and/or DevSecOps infrastructure.
• Prior experience in a startup or fast-scaling environment.
• Past involvement in developer communities or public speaking (webinars, talks, etc.).
• Experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, DevRel).
• Experience supporting enterprise accounts and working with technical stakeholders.

Our team brings experience from companies like Databricks, AWS, Red Hat, and more. We operate primarily as a remote team, but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.

At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available - more details can be found on our careers page .

Is this Solutions Engineer role fully remote? Yes, Infisical operates primarily as a remote team. However, candidates must be based in the Central or Eastern US time zone, as the role requires synchronous availability for daily customer calls, demos, and webinars. What technical background is required for this role? The role requires prior experience in development, systems engineering, or DevOps. Familiarity with secrets management tools or DevSecOps infrastructure is a bonus, but not strictly required. Does Infisical offer equity as part of the compensation? Yes, Infisical offers competitive compensation that includes both salary and equity options. Additional benefits like a lunch stipend and work setup budget are also available - full details are on the Infisical careers page. Will I need to travel for this role? Some travel is expected throughout the year for in-person off-sites, conferences, and team gatherings, though the primary work arrangement is remote. What does the day-to-day look like for this Solutions Engineer position? You'll spend your time running proof-of-concept engagements, leading demo and discovery calls with account executives, onboarding new customers, hosting webinars, and feeding customer insights back into the product roadmap.

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