Solutions Engineer

qvc; West Chester (Chester County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits starting day 1

401(k) match

Tuition reimbursement

Job summary

QVC seeks a Solutions Engineer to design, maintain, and improve technology platforms for Broadcast and Media. This project-based role collaborates with engineers, operations, IT, production stakeholders, and vendors to solve technical challenges and prototype new technologies.

Based onsite at West Chester, PA, you will lead engineering work across broadcast and media systems, evaluate new technologies, test solutions, and support RFP/RFI processes.

Qualifications

• Bachelor's degree or equivalent in CS/EE or related field.
• 3–5 years in a corporate or broadcast IT environment.
• Experience supporting servers, applications, and multi-tier systems.
• CCNA/CCNP or similar certifications are a plus.

Responsibilities

• Lead project-based engineering work across broadcast and media systems to design, support, optimize, and implement solutions.
• Evaluate, test, and prototype new technologies to support future-state workflows and reliability.
• Partner with stakeholders, vendors, Procurement, and Legal to clarify requirements and assess solutions for RFP/RFI.
• Monitor capacity, usage, and performance; recommend improvements for uptime and resilience.
• Provide technical support for live production and development environments, incl. escalated issues.
• Install, configure, and maintain servers, OS, networking devices, and broadcast/media software.
• Support core broadcast tech: video routers, audio mixers, cameras, intercom, playout/automation, media systems.
• Develop standards, procedures, security settings, and system docs; contribute to continuous improvement initiatives.

Skills

Network administration

Windows server administration

Troubleshooting complex infra

Security administration

Firewalls

Monitoring tools

SQL databases

Virtualization platforms

Bandwidth & uptime planning

Education

Bachelor's degree in CS/EE or related field

Tools

VMware

Active Directory

Job description

Your Opportunity, Your Team

The Solutions Engineer supports QVC's Broadcast and Media teams by designing, maintaining, and improving the technology platforms that support their work. This is a project-based role that partners closely with engineers, operations, IT, production stakeholders, and vendors to solve technical challenges and prototype new technologies.

Where You'll Work

This role is onsite and will require you to work from our West Chester, PA location daily. Relocation assistance is not available for this role.

What You'll Do

• Lead project-based engineering work across broadcast and media systems, helping design, support, optimize, and implement solutions across existing and emerging infrastructure.
• Evaluate, test, and prototype new technologies to support future-state workflows, improve scalability, and strengthen operational resilience.
• Partner with stakeholders, vendors, Procurement, and Legal to clarify requirements, assess solutions, and support RFP/RFI processes.
• Monitor system capacity, usage, and performance, making recommendations to improve reliability, redundancy, uptime, and long-term supportability.
• Provide technical support and troubleshooting for live production and development environments, including escalated issues and critical broadcast incidents.
• Install, configure, and maintain servers, operating systems, networking devices, and vendor-specific broadcast/media software.
• Support core broadcast technologies including video routers, audio mixers, cameras, intercom, playout/automation, and media systems.
• Develop standards, procedures, security settings, and system documentation while contributing to continuous improvement initiatives.

What You'll Bring

• 3–5 years of experience in a corporate or broadcast IT environment supporting servers, applications, and multi-tiered technical systems.
• Expertise in network administration, Windows server administration, and troubleshooting complex infrastructure issues.
• Knowledge of firewalls, system monitoring tools, SQL databases, virtualization platforms, and security administration.
• The ability to analyze technical issues, perform root cause analysis, and respond quickly during live broadcast situations.
• A bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent relevant experience; certifications such as CCNA, CCNP, Microsoft, or VMware.

Our Total Rewards

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.