Solutions Engineer

Blackboard; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Solutions Engineer to join their dynamic team. This role is pivotal in empowering educational institutions through technology solutions. You will act as a strategic partner, engaging with clients to understand their needs and delivering tailored solutions that drive student success. Your expertise in solutions engineering will be essential in creating impactful presentations and demonstrations. If you have a passion for education and technology, and thrive in a collaborative environment, this opportunity is perfect for you. Join a forward-thinking firm committed to diversity and inclusion, and help shape the future of education.

Qualifications

• 3+ years in Technical/Functional Solutions Engineering or Higher Education.
• Fluency in English at CEF B2 level or above.
• Strong project management and communication skills.

Responsibilities

• Understand and communicate the value of solutions to higher education institutions.
• Prepare and deliver demos to showcase solutions.
• Participate in the technical effort during the sales process.

Skills

Technical/Functional Solutions Engineering

Presentation Skills

Project Management

Communication Skills

Problem-Solving

Customer Engagement

Education

Bachelor’s Degree in Business/Communications or Computer Science

Tools

Microsoft Power Platform

Microsoft Azure SQL

Web Services

Job description

Description

Solutions Engineer

Remote - Mexico

*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*

The Opportunity:

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com .

Solution Engineers at Anthology act as strategic partners within the Global Markets team to understand, configure, and communicate the value of the Anthology suite of products to Higher Education institutions. The Solution Engineer will add value throughout the sales process in requirements analysis, value assessments, solution development, tailored sales demonstrations, building POCs, and finally in the transition to professional services to ensure our clients are successful.

Primary responsibilities will include:

• Understanding the needs of higher education institutions, identifying the right solutions, and communicating the value these bring to their institutions
• Understanding the needs of the prospects and customers to glean information through productive discovery/survey sessions
• Translating customer needs and articulating functional and technical requirements along with product positioning through storytelling and solution demonstrations
• Responding promptly to customer needs and communicating with confidence and passion using the domain expertise
• Working effectively with the Anthology proposal team to produce high-quality RFP/RFI and Tender responses in a timely fashion
• Understanding specific products as identified top priority by sales managers and being responsible for keeping the content and demos we use to support prospect/customer presentations current for your assigned product set
• Preparing and delivering demos to show the value of our solutions to higher education institutional challenges
• Staying up to date with the latest software releases and attending regular briefings on changes for your assigned products
• Practicing continuous learning through self-guided reading and research of relevant business practices, including the student journey, strategies in higher education, analytics, workflow, or product-specific activities, to name a few
• Participating in the technical effort during the sales process related to Enterprise Architecture for Information Technology
• Working with all IT functions with our customers and prospective customers, you will elicit requirements, champion standards, and help demonstrate and articulate secure, reliable, and scalable solutions
• Reviewing solution options, researching and analyzing alternatives, and recommending solutions to business users
• This role requires approximately 50-75% travel

The Candidate:

Required skills/qualifications:

• Bachelor’s degree qualified or equivalent in Business/Communications or Computer Science
• 3 or more years of Technical/Functional Solutions Engineering or Professional Services experience or Higher Education experience supporting a Student Information System or Learning Management System
• Great oral and written communication and presentation skills
• Natural storyteller and passion for presenting solutions to problems
• Able to make effective presentations in time-constrained situations
• Able to articulate and logically communicate concepts both technically and functionally
• Able to prioritize the work and strong project management skills
• Able to meet deadlines, follow up on commitments, and act as needed
• Positive team player with the ability to develop and maintain internal and external professional relationships
• Highly organized with an exceptional eye for detail
• Ability to work collaboratively and build strong cross-functional relationships
• Resilient and positive
• Takes a strategic approach to work
• Self-motivated and proactive to constantly learn and grow
• Fluency in written and spoken English at CEF B2 level or above

Preferred skills/qualifications:

• Technical hands-on experience using
  • Microsoft Power Platform
  • Design patterns
  • Web Services
  • Microsoft Azure SQL

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression , protected military/veteran status, or any other legally protected factor.