Solutions Engineer

Hack The Box; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Home Office Allowance

Ticket Restaurant Allowance

Paid paternity leave

Training budget

State-of-the-art equipment

Full lab access

Remote-friendly

Job summary

Hack The Box is seeking a Solutions Engineer in the United States to bridge technical knowledge with practical client value across consulting, penetration testing, and security operations. You will report to the Senior Director, Global Solutions Engineering and work with cross-functional teams to drive successful technical wins.

You will deliver tailored product demos, guide value-led trials, and build strong relationships with customer stakeholders while expanding HTB content expertise.

Qualifications

• 3+ years of experience in a customer-facing role as a Solutions Engineer, Technical Consultant, or similar in the Cybersecurity space.
• Strong understanding of SaaS models and cybersecurity concepts.
• Relentless curiosity and hunger for learning.
• Natural ability to converse and build rapport with everyone from practitioners to executives.
• Strong attention to detail and organizational skills.
• Past experience with Channel Partners in the EMEA region is a plus.
• Past work in Technical Consulting, Penetration Testing, Red Teaming, DFIR, or related fields is a strong asset.
• Relevant cybersecurity certifications (e.g., CJCA, CDSA, CPTS, CEH, OSCP, CISSP).

Responsibilities

• Plan and deliver tailored and impactful product demos to new prospects and existing clients.
• Collaborate with Account Executives and Customer Success Managers on deal strategy and paths to a technical win.
• Guide customers through value-led trials and evaluations of Hack The Box offerings.
• Build and maintain relationships with customer technical stakeholders to ensure ongoing success.
• Conduct Hack The Box workshops and professional trainings.
• Develop deep SME knowledge by diving into HTB content.
• Provide technical story-based consultations and deliverables to clients.

Skills

Customer-facing experience

Cybersecurity knowledge

SaaS concepts

Communication skills

Relationship-building

Job description

Join a band of talented SE's with diverse expertise in consulting, penetration testing, incident response, and security operation centers. You'll report to the Senior Director, Global Solutions Engineering, and collaborate extensively with various departments, including Content Development, Product, Engineering, Customer Success, Marketing, Infrastructure, and Analytics. Your role is crucial in bridging technical knowledge and practical application to help our clients realize exceptional results and value from our offerings. Technology tools & weapons you'll be using:

• Project tracking tools
• Ticketing systems
• CRMs
• Linux & Windows virtual machines
• Macs
• A wide array of tools for offensive and defensive cyber operations
• Hack The Box Systems & Services
• The adventures that await you after becoming a Solutions Engineer at Hack The Box:
• Plan and deliver tailored and impactful product demos to new prospects and existing clients.
• Collaborate with Account Executives and Customer Success Managers on deal strategy and paths to a "technical win".
• Plan and guide customers through value-led trials and evaluations of Hack The Box's offerings
• Build and maintain relationships with customer technical stakeholders to ensure we continuously meet
• Conduct Hack The Box workshops and professional trainings.
• Dive deep into our HTB content to become a strong SME.
• Provide technical story-based consultations and deliverables to clients., You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large.
• You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy.
• You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows.
• Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!, Level 2 - Talent Screen: A conversation with our Talent Acquisition team to explore your background and ambitions.
• Level 3 - Chat with Kevin: A relaxed conversation with your future manager. Think of it as a mutual vibe check.
• Level 4 - Complete a job-specific challenge and have a meaningful conversation with the team.
• Level 5 - Congratulations! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB.
• Level 6 - You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer.
• Quest complete. Congratulations, you're officially one of us Your next quest: complete the onboarding. 3+ years of experience in a customer-facing role as a Solutions Engineer, Technical Consultant, or similar in the Cybersecurity space.
• Strong understanding of SaaS models and cybersecurity concepts.
• Relentless curiosity and hunger for learning.
• Natural ability to converse and build rapport with everyone from practitioners to executives.
• Strong attention to detail and organizational skills
• Strong assets include:
• Past experience working with Channel Partners in the EMEA region.
• Past work experience in Technical Consulting, Penetration Testing, Red Teaming, DFIR, or a combination of these fields is a strong asset.
• Relevant certifications in cybersecurity (e.g., CJCA, CDSA, CPTS, CEH, OSCP, CISSP)
• Prior experience with the Hack The Box platform Hack The Box is the leading cyber readiness platform for the agentic era, battle-testing and upskilling both humans and AI agents to enhance organizational cyber resilience. Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively.
• Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.
• News & Resources: We're incredibly proud to share that our headquarters in the UK, along with our entities in Greece and the US, have been certified as a Great Place to Work for 4 consecutive years (2023 - 2026).
• In addition, our Greek entity has been recognized among the Best Workplaces in Greece (4th, 2nd, 3rd, 1st) and Europe (7th, 10th, 73rd) during this period - a testament to our strong culture and commitment to creating an exceptional employee experience! Home Office Allowance
• Ticket Restaurant Allowance
• Paid paternity leave
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment
• Full access to the Hack The Box lab offerings; so you can learn how to hack
• Fully remote is an option. But we do have an office in London & Folkestone, UK