Solutions Engineer

Nexus Technologies Llc; Seattle (WA); Remote; USD 104,000 - 127,000; Full time

Benefits offered by this job

Four weeks PTO

Seven paid holidays

Company-paid life insurance

Discretionary 401k match

Job summary

NexusTek, a U.S.-based managed IT service provider, seeks a proactive presales Solutions Engineer to design and present secure, scalable IT solutions across managed services, cloud, AI, cybersecurity, and data protection for clients. This remote role supports clients, collaborates with sales and delivery teams, and requires occasional travel.

Responsibilities include consulting on IT solutions, creating SoWs and budgets, and delivering QBRs while coordinating with client executives and field

Qualifications

• Must be a proactive presales Solutions Engineer capable of aligning technology with client business goals.
• Experience designing solutions across managed services, cloud, AI, cybersecurity, and data protection.

Responsibilities

• Consult on the sale, design, and delivery of IT products and solutions for projects including IT managed service plans, cloud migrations, and AI solutions.
• Develop detailed Statement of Work documents for Client and internal guidance.
• Create budgets that map to the client or prospective clients’ IT and business goals.
• Analyze, prepare, and deliver Quarterly Business Reviews (QBR) for each client in your portfolio.
• Partner with sales, delivery, and client stakeholders to drive customer success.
• Work in a fast-paced MSP environment with multiple concurrent client proposals.

Skills

IT presales

Solution design

Client consultation

Budget development

Job description

NexusTekis a U.S based, managed IT service provider (MSP) to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business .

Feeling stagnated in your current IT role? Youwon’tat NexusTek - no two days are alike in the MSP world! This is a fast-paced, ever-changing IT presales position that engages our clients in the process to understand their technology needs and enhance their technology efficiencies.

Working Hours : Monday – Friday 8:00 am to 5:00 pm local hours with after hours as needed to support clients.

Location: Work from home and must be located in PST with a strong preference for California, Washington state or Seattle.

Travel: Up to 20%

Who you are

A proactive and independent presales Solutions Engineer who combines technical expertise, business acumen, and critical thinking to design solutions that align technology with client business objectives. Acting as a trusted advisor, the Solutions Engineer develops secure, scalable, and outcome-focused solutions across managed services, cloud, AI, cybersecurity, networking, data protection, compliance, and digital transformation initiatives while partnering with sales, delivery, and client stakeholders to drive customer success.

You know how to:

Consult on the sale, design, and delivery of IT products and solutions for projects including but not limited to IT managed service plans, cloud migrations, and AI solutions.

Assess existing IT environments and confidently articulate recommendations in an illustrative manner to current and prospective clients.

Develop detailed Statement of Work documents for Client and internal guidance

Create budgets that map to the client or prospective clients’ budget, IT, and business goals.

Analyze, prepare, and deliver Quarterly Business Reviews (QBR) for each client in your assigned portfolio.

Participate with the sales team on early-stage prospect interactions.

Partner with the Client Executives, Account Managers, Sales Operations, and field staff to deliver excellent service to current and prospective clients.

Work in a fast-paced Managed IT Services environment working on multiple, concurrent client proposals.

Pay and Benefits

This is a full-time positionlocatedin the United States and performed remotely with some travel.

Estimated Starting Salary/Wage Range: $115,000+ annually along with On Target Incentives (OTI), less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)

In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:

• Four weeks of annualaccruedPTO
• Seven paid national holidays
• Company-paid life insurance, short and long-term disability
• Voluntary benefits such as critical illness and accident
• Voluntary Legal Shield and identity theft protection
• Discretionary annual 401k match plan
• Employee Assistance Program
• Access to over 90,000+ courses in ADP My Learning
• StandOut employee engagement tools
• Eligible to apply for a Pluralsightlicense
• Eligible to apply for NexusTek Technical Academy or Leadership Academy

We’rehappy toprovideour comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

NexusTekprovidesequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal,stateor locallaws

NexusTek participates in E-Verify for all US Employees

Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.