Solutions Engineer

Roe AI Inc.; San Mateo (CA); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Epic offsites

Daily lunch stipend

Medical, dental, vision insurance

Hybrid work: in-office collaboration + focused WFH days

Job summary

Roe.ai Inc., a startup building AI-powered data solutions for financial crimes, is seeking a solutions engineer. This role involves bridging technical platforms with customer needs, designing tailored solutions for Fortune 500 companies, and operational collaboration across teams. A Bachelor's in Computer Science or a related field is required. Enjoy perks like daily lunch stipends and epic offsites. The position offers a hybrid work model, requiring in-office presence three days a week.

Qualifications

• Bachelor’s degree in a related field or equivalent practical experience.
• Experience in a solutions engineering or similar client-facing role is beneficial but not strictly required.
• Basic understanding of AI/ML concepts, particularly in natural language processing.

Responsibilities

• Bridge Roe’s AI-powered data platform with real customer problems.
• Design and deliver tailored solutions for sophisticated customers.
• Collaborate closely with sales, product, and engineering to influence product direction.
• Create solution documentation and demo assets that scale customer success.

Skills

customer-facing skills

technical communication

SQL

APIs

cloud infrastructure (AWS/GCP/Azure)

modern data stacks

AI/ML concepts

Education

Bachelor’s degree in Computer Science, Engineering, or a related field

Job description

Roe is a startup building Cursor for Financial Crimes. Today, Roe is trusted by multiple public companies representing $400B+ in combined market cap. Backed by Y Combinator, Google AI Ventures, Ardent Ventures, the CEO of Snowflake, and senior leaders from LinkedIn and top fintechs.

What you'll do

• Bridge Roe’s AI-powered data platform with real customer problems in risk and compliance (no prior finance background required).
• Design and deliver tailored solutions for sophisticated customers, including Fortune 500 companies.
• Operate as one team: collaborate closely with sales, product, and engineering, and directly influence product direction with customer feedback.
• Create solution documentation, demo assets, and technical materials that scale customer success.

What you won’t do

• Bureaucracy. No 3-month approvals to launch a feature.
• Politics. No fighting other teams for headcount or scope.
• Build for the void. We ship what customers actually need.

You may be a great fit if

• You enjoy being customer-facing and technical — explaining complex systems in simple, convincing ways.
• You can translate ambiguous business problems into concrete technical solutions.
• You’re comfortable working across SQL, APIs, cloud infrastructure (AWS/GCP/Azure), and modern data stacks.
• You’re curious about AI, LLMs, and agent-based systems — and eager to apply them to real-world use cases.
• You write clearly, speak confidently, and can adapt your communication to both technical and non-technical audiences.

This role isn’t for you if

• You’re looking to rest & vest.
• You can’t commit to intense weeks (we sometimes run 6-day sprints).
• You’re not among the top 5% builders in your network.
• You can’t be in the office 3 days/week (hybrid in SF Bay Area).

Must Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Experience in a solutions engineering, pre-sales engineering, or similar client-facing technical role is beneficial but not strictly required. We welcome candidates with diverse backgrounds who can demonstrate the necessary skills and aptitude.
• Basic understanding of AI/ML concepts, particularly in natural language processing and unstructured data analysis.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.

Perks & benefits

• Epic offsites (e.g., Napa Valley Wine Train, speed sailing under the Golden Gate Bridge).
• Daily lunch stipend—order what you actually want.
• Medical, dental, vision, and standard insurance.
• Hybrid work: in-office collaboration + focused WFH days.