Solutions Engineer

Motorola Solutions; Richardson (TX); On-site; USD 85,000 - 100,000; Full time

Job summary

Motorola Solutions seeks a Solutions Engineer to partner with Account Executives, translate customer challenges into technical requirements, and align software choices with business goals for SaaS/HaaS deployments. You will lead critical technical discussions and ensure platform integration aligns with operational needs.

Ideal candidates have 5+ years in technical sales or presales, strong Wi‑Fi/IP networking knowledge, APIs familiarity, and cybersecurity awareness, with travel up to 25% and

Qualifications

• 5+ years of direct customer engagement as a technical representative for the Sales team.
• 5+ years Technical Sales process knowledge
• Ability to follow end to end customer engagement from introduction to delivery
• Experience with SaaS and HaaS
• Working knowledge of Wi‑Fi and IP networking principles
• Familiarity with APIs (Application Programming Interfaces) and common integration approaches
• Foundational understanding of cybersecurity and data privacy best practices

Responsibilities

• Translating customer obstacles into technical requirements
• Assessing the feasibility and fit of proposed solutions
• Advising customers on optimal architectural paths and usage strategies

Skills

Customer engagement

Technical sales process

End-to-end engagement

SaaS & HaaS

Wi-Fi & IP networking

APIs & integration

Cybersecurity basics

Education

Bachelor's degree

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Solutions Engineering/Sales Engineering team partners with the Sales teams on new and existing customers. We paint the picture of how Theatro works, how its implemented into the customer environment and represent new "ideas" to the product team. We are the trusted advisor to customers and internal teams alike.

Job Description

Operating as a business‑technical advisor, the Solutions Engineer helps customers navigate intricate software choices by matching platform functionality with strategic goals and operational needs. This position facilitates critical technical discussions to define which challenges the software addresses, why particular architectures are necessary, and how the Theatro platform integrates seamlessly into current infrastructures. Responsible for maintaining technical alignment and clarity, the Solutions Engineer serves as a reliable partner for both technical and business stakeholders. Their role is to ensure all software design choices are firmly rooted in platform capabilities and practical operational requirements.

Working alongside Account Executives, Account Managers, and internal departments, you are tasked with:

• Translating customer obstacles into technical requirements
• Assessing the feasibility and fit of proposed solutions
• Advising customers on optimal architectural paths and usage strategies

Preferred Qualifications

• 5+ years of direct customer engagement as a technical representative for the Sales team
• 5+ years Technical Sales process knowledge
• Ability to follow end to end customer engagement from introduction to delivery
• Experience with SaaS and HaaS
• Working knowledge of Wi‑Fi and IP networking principles
• Familiarity with APIs (Application Programming Interfaces) and common integration approaches
• Foundational understanding of cybersecurity and data privacy best practices

Location & Travel Requirements

Ideal candidates will reside in Texas or Illinois Travel will be up to 25% of the time

Target Base Salary Range

$85,000 - $100,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Bachelor's Degree with 4+ years of sales, presales, solutions consulting experience OR 6+ years of sales, presales, solutions consulting experience

Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes

Our U.S. Benefits include

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.

We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

MOTOROLA SOLUTIONS OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Learn more at www.motorolasolutions.com.