SOLUTIONS ENGINEER

ADP, Inc.; Orlando (FL); On-site; USD 95,000 - 135,000; Full time

Job summary

ThreatLocker, a leader in endpoint protection, is seeking a Solutions Engineer in Orlando, FL. You will guide clients through post-sales activities, craft detailed solution specifications, and collaborate with sales and engineering teams to showcase capabilities.

The role emphasizes security expertise, business analysis skills, and strong communication, with an in-office expectation and opportunities to train colleagues and present at events.

Qualifications

• Five+ years of professional experience in IT solutions.
• Experience in the cybersecurity industry preferred.
• Understanding of security best practices and risk mitigation.
• Advanced understanding of business analysis techniques and processes.
• Knowledge of the sales cycle and customer-facing engagements.
• Excellent verbal and written communication skills.

Responsibilities

• Provide post-sales technical support to clients, including audits and reviews.
• Act as a technical expert for proposed solutions with detailed specifications, scope and timelines.
• Collaborate with engineers to demonstrate solutions and create practical demos.
• Analyze current technologies to identify gaps in processes and customer experience.
• Document requirements to implement updates and improvements for customers.
• Partner with sales teams to monitor project progress and execution.
• Create and deliver product training webinars and present at conferences or events.
• Role is based in Orlando, FL and is an in-office position.

Skills

IT solutions

Cybersecurity

Security best practices

Business analysis

Sales cycle understanding

Verbal communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SOLUTIONS ENGINEER

Full Time Orlando, FL, US

19 days ago Requisition ID: 1011

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

POSITION OVERVIEW

ThreatLocker’s Solutions Engineers are the technical subject matter experts in supporting clientele through ThreatLocker’s product lifecycle.

Bilingual candidates who are fluent in Spanish and Portuguese are highly encouraged to apply.

Solutions Engineers are responsible for, but not limited to:

• Managing post-sales cycle to providing technical support to client through audit reviews
• Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
• Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles
• Document and monitor requirements needed to institute proposed updates in relation to customer experience
• Work alongside sales teams to successfully monitor progress and implementation of initiatives
• Account for possible project challenges or constraints and proactively seek to manage challenges
• Create and deploy product training webinars
• Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter
• The role will be based in Orlando, FL and is an in-office position.

REQUIRED QUALIFICATIONS

• Minimum of five years of professional experience in IT solutions
• Experience within cybersecurity industry, preferred
• Understanding of best practices regarding system security measures
• Advanced understanding of business analysis techniques and processes
• Understanding of sales cycle
• Excellent verbal and written communication

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.