Solutions Engineer

Base44 Inc.; New York, Northern (NY, KY); Hybrid; USD 145,000 - 205,000; Full time

Job summary

Base44, part of Wix, is seeking a Solutions Engineer to be the technical expert for enterprise customers. You’ll work with Sales, CS, and Product to design demos, POCs, and integration patterns, turning complex needs into practical solutions.

You’ll lead technical calls, troubleshoot issues, and translate feedback into product improvements, while staying on the cutting edge of our AI-driven platform in a fully in-person role with three days a week in New York.

Qualifications

• 3+ years of experience in solution engineering/technical pre-sales.
• Hands-on experience with APIs, data structures, webhooks, and data modeling.
• Exceptional communication skills, able to articulate complex technical concepts to technical and non-technical audiences.
• Creative and strategic problem-solver who is passionate about elegant solutions.
• Strong troubleshooting ability — reading API responses, logs, and webhook payloads to diagnose issues without engineering.
• Passion for and experience with low-code/no-code or AI-driven development tools.

Responsibilities

• Partner with Sales and lead technical calls, understanding customer goals, challenges, and requirements.
• Serve as the go-to technical expert for enterprise customers on the Base44 platform, its capabilities, integration patterns, and best practices.
• Design, build, and present custom demos and proofs-of-concept (POCs) on the Base44 platform that solve real-world business problems for prospective and existing customers.
• Debug and troubleshoot complex technical challenges during pre-sales, POCs, and implementation — reading API/webhook logs and tracing errors to identify root cause and creative workarounds without relying on engineering.
• Translate customer feedback and complex use cases into actionable insights for the Product and Engineering teams, directly influencing the future of the platform.
• Develop and maintain a library of reusable solutions and best-practice guides to empower both customers and internal teams.
• Stay on the cutting edge of our platform’s features, constantly experimenting and pushing the boundaries of what can be built.

Skills

Solution engineering

APIs & webhooks

Data modeling

Communication skills

Low-code/no-code

AI-driven development tools

Job description

• As a Solutions Engineer at Base44, you'll be the technical expert for our most strategic customers and partners working closely with our sales and accounts teams. You’ll bridge the gap between our customers' ambitious ideas and the power of our AI platform, turning complex business needs into functional, elegant applications. You won't just be demonstrating features; you'll be helping integrating, finding creative solutions, and running proof-of-concepts that showcase what’s truly possible with Base44. This is a critical, cross-functional role where you will work closely with Sales, Customer Success, and Product to drive adoption, shape our roadmap, and ensure our users can build the software they envision. What you’ll do:
• Partner with Sales and lead technical calls, understanding customer goals, challenges, and requirements.
• Serve as the go-to technical expert for enterprise customers on the Base44 platform, its capabilities, integration patterns, and best practices.
• Design, build, and present custom demos and proofs-of-concept (POCs) on the Base44 platform that solve real-world business problems for prospective and existing customers.
• Debug and troubleshoot complex technical challenges during pre-sales, POCs, and implementation — reading API/webhook logs and tracing errors to identify root cause and creative workarounds without relying on engineering.
• Translate customer feedback and complex use cases into actionable insights for the Product and Engineering teams, directly influencing the future of the platform.
• Develop and maintain a library of reusable solutions and best-practice guides to empower both customers and internal teams.
• Stay on the cutting edge of our platform’s features, constantly experimenting and pushing the boundaries of what can be built.
• At Wix, we believe our best work happens together. Our work model is fully in person, with 3 days a week from our New York office.**

Requirements

• 3+ years of experience in solution engineering/technical pre-sales
• Hands-on experience with web technologies, including APIs, data structure, webhooks, and data modeling.
• Exceptional communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• A creative and strategic problem-solver who is passionate about finding elegant solutions to challenging problems.
• Strong technical troubleshooting ability — comfortable reading API responses, logs, and webhook payloads to diagnose why an integration or POC isn't working
• Passion for and experience with low-code/no-code or AI-driven development tools.

About the Team

We’re Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform allows anyone to create custom software applications using natural language—no traditional coding required. We operate like a startup within Wix: fast-moving, collaborative, and focused on solving complex problems with simple, elegant solutions.

* Expected base compensation salary range $145K - $205/yr. In addition to the base pay this role includes variable compensation earned and company RSUs as part of the compensation package. Final package may vary and will be determined by various factors including location the role is expected to be performed, shift, candidate profile and ideal qualifications. For U.S. employees, this role is currently eligible for a benefit package that includes competitive medical, dental and vision insurance, a retirement savings plan, wellness benefits, travel expenses and subsidized lunch no matter where you live. Other benefits vary from country to country. You’ll get a detailed offer at the final stages of the hiring process, though salary expectations may be discussed earlier in the process.