Solutions Engineer

EnerKnol; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

EnerKnol, the leading regulatory intelligence provider for North American energy markets, seeks a highly communicative Solutions Engineer to join our commercial team. You will bridge engineering capabilities and business opportunities, serving as a trusted technical advisor and owning the technical scoping process to drive revenue expansion.

This non-coding role focuses on understanding customer workflows, translating pain points into clear technical requirements, and demonstrating how our

Qualifications

• Proven experience in a customer-facing technical role.
• Ability to interview clients, document processes, and draft technical specs.
• Comfort navigating sales conversations and upselling value.
• Strong understanding of modern software ecosystems, APIs and cloud environments.
• Excellent verbal and written communication.

Responsibilities

• Technical Scoping: document complex requirements with clients.
• Product Demonstration: deliver tailored demos to business and technical stakeholders.
• Drive upsells: identify expansion opportunities with clients.
• Collaboration: feed customer needs to Product/Engineering for roadmap.
• PoC guidance: assist customers through architecture and integration questions.

Skills

Client-Facing Excellence

Requirements Gathering

Commercial Mindset

High-Level Technical Literacy

Communication

Job description

Location

New York, United States

EnerKnol is the leading provider of regulatory intelligence, including research, data, analytics, and tracking software for North American energy markets. The AI-powered EnerKnol Platform streamlines the search, discovery and real-time tracking of regulations across all federal, regional and state energy agencies and legislatures. The Platform is paired with EnerKnol Research, original analyst research, news feeds, maps and regulatory calendars to optimize the tracking of major decisions, policy trends, market opportunities, compliance rules, and beyond.

Subscribers use the EnerKnol Platform to track and search: Utility rate cases; Mergers and acquisitions, asset sales, other financial transactions at states, FERC; Renewable Portfolio Standards, climate regulations, PURPA, and other state and federal policies; Wholesale power, gas market rule changes across states; Retail power, gas market rule changes across states; Power purchase agreements, RFPs, integrated resource plans; Energy projects, including oil & gas, wind, solar, storage and transmission; Due diligence, market intelligence, competitive intelligence, and more.

EnerKnol is the source for regulatory insights and market intelligence into U.S. wholesale power markets, alternative energy, the oil and gas sector, electric vehicles, battery storage, smart grid, and beyond. EnerKnol is the standard language for energy policy data. Access to more than 45 million regulatory filings, and get tracking and alerts in real time.

Role Overview

We are seeking a highly communicative, technically savvy Solutions Engineer to join our commercial team. In this role, you will bridge the gap between our engineering capabilities and business opportunities.

You will serve as the trusted technical advisor to our customers, owning the technical scoping process and actively driving revenue expansion through strategic upsells.

This is not a production development or coding role. Instead, your focus is on understanding customer workflows, translating business pain points into crisp technical requirements, and demonstrating how our product solves complex problems to close deals.

About You

• You love the fast-paced, high-impact culture of a growing technology company.
• You want to be a part of a team of entrepreneurs transforming the energy industry.

You need to be

• Flexible and adaptable as you'll be working in-depth with different business functions.
• An excellent collaborator, leader and diplomat.
• Able to analyze complex data and look for trends in the market and users' opinions and behavior.
• Able to prioritize, multi-task and perform effectively under pressure.

You must have:

• Analytical and creative thinking
• Effective time management skills and the ability to multitask.
• Professional and proactive work ethic.
• Excellent organizing skills and attention to detail.
• Exquisite communication and interpersonal skills
• Extremely proficient in Google Suite or related software.
• Excellent analytical, decision-making, and problem-solving skills.

Qualifications & Skills

• Client-Facing Excellence: Proven experience in a customer-facing technical role (Sales Engineering, Solutions Architecture, Technical Consulting, or similar).
• Requirements Gathering: Exceptional ability to interview clients, dissect messy operational processes, and draft clean, structured technical specifications.
• Commercial Mindset: Comfortable navigating sales conversations, overcoming technical objections, and identifying natural hooks for upselling value.
• High-Level Technical Literacy: Strong understanding of modern software ecosystems, including API integrations, cloud environments, and data workflows (no production coding required).
• Communication: Exceptional verbal and written communication skills, with a track record of translating dense technical jargon into clear business outcomes.

Core Responsibilities

• Technical Scoping: Partner with prospective clients to discover, analyze, and document complex technical requirements and system constraints.
• Product Demonstration: Deliver tailored, high-impact product demonstrations and presentations that clearly articulate technical value to both business leaders and technical stakeholders.
• Drive upsells & Expansion: Proactively identify expansion opportunities within prospective and existing client ecosystems, mapping their growing needs to our advanced product tiers and features.
• Collaboration: Act as the critical feedback loop between the field and our internal Product/Engineering teams to ensure customer requirements shape our product roadmap.
• Proof of Concept (PoC): Guide customers through the technical evaluation phase, answering architecture, security, and integration questions to ensure sales velocity.