Solutions Engineer

getbasis.ai; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health & Wellness benefits

Unlimited PTO + 12 holidays

Daily meal stipends & on-site perks

$300 desk setup allowance

Pre-tax commuter benefits

401(k) retirement plan

Job summary

Basis is seeking a Solutions Engineer for its Deployed Intelligence team in NYC. You will be the technical backbone of customer deployments, ensuring seamless integration of Basis into enterprise workflows and bridging customer needs with the engineering team.

Ideal candidates have 4+ years in technical implementation or similar roles, strong SQL, and experience with API integrations in enterprise SaaS. On-site role with in-person collaboration and client-facing responsibilities.

Qualifications

• 4+ years in technical implementation, solutions engineering, or similar customer-facing technical roles.
• Strong SQL proficiency for data analysis and troubleshooting.
• Experience with API integrations, particularly in financial services or enterprise SaaS.
• Track record of managing multiple technical deployments simultaneously.
• Comfort leading technical troubleshooting calls with customers and internal IT teams.
• Experience with enterprise data integrations and connectivity solutions is a plus.

Responsibilities

• Serve as the technical backbone of customer deployments within the Deployed Intelligence team.
• Ensure seamless technical integration of Basis into customers' workflows.
• Own connections that power the platform and bridge customer needs with engineering.
• Collaborate with DI Strategists to drive successful deployments.

Skills

Tech implementation

Solutions engineering

Customer-facing

SQL proficiency

API integrations

Troubleshooting

Deployment management

Enterprise data

Tools

Enterprise data integration

Job description

Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world.

We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale.

Our investors include: Khosla Ventures (Keith Rabois & Vinod Khosla), Accel (Miles Clements), Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders.

"Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like." - Prashant Mital, Applied AI Lead, OpenAI

About the role

Over the last two decades, we've seen several waves of software deployment models, from on-prem to SaaS to bespoke platforms. With each wave came new deployment roles: implementation managers, solution engineers, and forward-deployed engineers.

Now, we believe a new phase is emerging: one defined not by implementing software, but by deploying intelligence.

Read about Deployed Intelligence at Basis here: https://www.getbasis.ai/blogs/introducing-deployed-intelligence

As a Solutions Engineer on our Deployed Intelligence team, you'll be the technical backbone of our customer deployments. Working closely with DI Strategists who lead enterprise customer engagements, you'll ensure seamless technical integration of Basis into our customers' workflows. You'll own the critical connections that power our platform while serving as the bridge between customer needs and our engineering team.

Location: NYC, Flatiron office. In-person team.

Ideally, you will have the following experience:

4+ years in technical implementation, solutions engineering, or similar customer-facing technical roles

Strong SQL proficiency for data analysis and troubleshooting

Experience with API integrations, particularly in financial services or enterprise SaaS

Track record of managing multiple technical deployments simultaneously

Comfort leading technical troubleshooting calls with customers and internal IT teams

Experience with enterprise data integrations and connectivity solutions is a plus

Benefits at Basis

We offer a competitive and thoughtful benefits package designed to support your physical, mental, and financial well-being:

Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.

Wellhub gives you access to gyms like Lifetime, SoulCycle, NYSC and so many more - as well as access to wellness apps like Strava & Headspace!

Time off: Unlimited PTO + 12 paid company holidays.

In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.

Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan

Team Culture: Monthly office activities and frequent optional team happy hours.