Solutions Engineer

Basis; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Premium Medical, Dental, and Vision coverage

Unlimited PTO + 12 paid holidays

Daily meal stipends

$300 toward custom desk setup

401(k) retirement plan

Monthly office activities

Parental Leave

Job summary

Basis is seeking a Solutions Engineer for their New York office to serve as the technical backbone of customer deployments. In this role, you will ensure smooth integration of Basis into client workflows and manage technical connections. Ideal candidates will have 4+ years of experience in solutions engineering with strong SQL skills. Benefits include premium health coverage, unlimited PTO, and monthly team activities. This is an in-person position based in NYC.

Qualifications

• 4+ years in technical implementation, solutions engineering, or similar customer-facing technical roles.
• Strong SQL proficiency for data analysis and troubleshooting.
• Experience with API integrations, particularly in financial services or enterprise SaaS.

Responsibilities

• Serve as the technical backbone of customer deployments.
• Ensure seamless technical integration of Basis into customer workflows.
• Lead technical troubleshooting calls with customers and internal IT teams.

Skills

SQL proficiency

API integrations

Technical troubleshooting

Data analysis

Job description

About Basis

Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world.

We recently raised $100M at $1B valuation and are racing to deploy the most advanced applied ML at production scale. Our investors include: Khosla Ventures, Accel, Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders.

"Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like." — Prashant Mital, Applied AI Lead, OpenAI

About The Role

As a Solutions Engineer on our Deployed Intelligence team, you'll be the technical backbone of our customer deployments. Working closely with DI Strategists who lead enterprise customer engagements, you'll ensure seamless technical integration of Basis into the customers' workflows. You'll own the critical connections that power our platform while serving as the bridge between customer needs and our engineering team.

Location: NYC, Flatiron office. In-person team.

Experience & Qualifications

• 4+ years in technical implementation, solutions engineering, or similar customer-facing technical roles.
• Strong SQL proficiency for data analysis and troubleshooting.
• Experience with API integrations, particularly in financial services or enterprise SaaS.
• Track record of managing multiple technical deployments simultaneously.
• Comfort leading technical troubleshooting calls with customers and internal IT teams.
• Experience with enterprise data integrations and connectivity solutions is a plus.

Benefits at Basis

• Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.
• Time off: Unlimited PTO + 12 paid company holidays.
• In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.
• Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan.
• Team Culture: Monthly office activities and frequent optional team happy hours.
• Parental Leave.