Solutions Enablement Lead - Vice President

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 180,000 - 250,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Solutions Enablement & Client Enablement Lead within the CIB AI Enablement team. This VP role drives AI tooling rollout, engages product owners, and partners with CFOs to track business outcomes.

You will empower client-facing teams with JPM’s AI strategy and provide 1:1 advisory, roundtables, and panels for key CIB clients. Ideal candidates have strong AI/ML background, strategic leadership experience in top firms or finance, and exceptional communication

Qualifications

• Proven AI/ML and GenAI understanding with strong business acumen.
• Experience designing and delivering enterprise AI enablement strategies.
• Advanced analytical and communication skills required.

Responsibilities

• Design and execute the CIB AI product rollout strategy by persona.
• Assess AI products and influence roadmap to meet business needs.
• Provide synthesized views for senior management on AI scenarios.
• Define and track AI adoption success including ROI.
• Enable client-facing teams with AI knowledge and materials.
• Offer thought leadership on AI adoption for key CIB clients.

Skills

AI knowledge

Strategy experience

Analytical thinking

GenAI tools

RAG

Agentic workflows

Excel

PowerPoint

Communication

Problem solving

Education

BSc or MSc in a relevant field

Tools

MS Excel

PowerPoint

Job description

J.P. Morgan is seeking a talented candidate as a Solutions Enablement & Client Enablement Lead in the Commercial & Investment Bank (CIB). This Vice President role sits within the AI Enablement team within the CIB Chief Data & Analytics Office, reporting to the Head of Solutions Enablement & Client Enablement within the team. You will be the operational backbone for driving the rollout of AI tooling in the Commercial & Investment Bank and facilitating feedback loops to product owners.

The CIB AI Enablement team is responsible for driving the adoption of AI and accelerating the analytics agenda globally across Markets, Payments, Securities Services, and Global Banking — driving the integration of AI into business workflows to deliver measurable commercial impact. The responsibilities of the Chief Data & Analytics Office include advancing both traditional AI/ML and generative AI capabilities, identifying priorities and focusing on high-impact AI use cases, setting the GenAI strategy around LLMs and Agentic AI, reusing and scaling AI solutions across lines of business, and fostering a culture of innovation and an AI-first mindset among employees.

As a Solutions Enablement & Client Enablement Lead in the CIB's Chief Data & Analytics Office (CDAO), you will be developing the rollout strategy for artificial intelligence (AI) products across the Corporate and Investment Bank (CIB) in partnership with each of the Product owners, providing real-time product feedback as the voice of the Corporate and Investment Bank, and engaging with business Chief Financial Officers (CFOs) to track and measure tangible business outcomes. In addition, the role is pivotal in empowering our client-facing teams with knowledge of JPM’s AI strategy and approach, as well as offering a technical AI advisory role in the form of 1:1 meetings, roundtables and/or panel discussions for key CIB clients.

You will play a key part in ensuring that the most relevant and business-impactful AI tools are rolled out to the right personas and will be driving adoption of these AI tools, in partnership with the other enablement pillars – Knowledge Enablement and Business Enablement – within the AI Enablement team. This position presents a unique opportunity to be part of driving the AI strategy for the Commercial and Investment Bank and will be best suited to Strategy leaders with a strong technical AI background used to working in a fast-paced and agile environment.

Job responsibilities

• Design and execute the CIB’s strategy for rolling out AI products across the CIB by persona
• Critically assess AI products available to the CIB and influence the product roadmap to meet CIB-specific business requirements and/or develop CIB-specific features
• Assimilate information and providesynthesized views for senior management on possible scenarios, including key risks & considerations (in partnership with CIB AI Governance)
• Define and track success of AI adoption across full AI tool inventory for senior management; measure impact, usage, and ROI for all available AI tools in the CIB
• Enable client-facing teams (Sales/Bankers) through AI training to equip them with relevant materials and talking points on JPM’s AI strategy and approach
• Provide thought leadership on AI adoption and best practices for key CIB clients

Required qualifications, capabilities, and skills

• Prior experience with AI and knowledge of Financial Services required
• Significant strategy experience with diverse problem-solving background required – e.g. top strategy consulting firm, internal strategy, investment banking, private equity
• Deep knowledge and understanding of AI&ML (esp. how to use GenAI tools / Prompt Engineering, retrieval-augmented generation (RAG) and agentic workflows)
• BSc or MSc degree in relevant field
• Outstanding ability to analyze problems and apply quantitative analytical approaches
• Ability to easily assimilate new information and communicate effectively
• Strong verbal/written skills
• Proficiency in MS Excel and PowerPoint required

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