Solutions Enablement Lead - Vice President

J.P. Morgan; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

J.P. Morgan is seeking a Solutions Enablement & Client Enablement Lead within their Commercial & Investment Bank. This Vice President role focuses on driving the rollout of AI tools, ensuring integration into business workflows for tangible outcomes.

The ideal candidate will have a strong background in AI, strategy experience, and the ability to empower client-facing teams with AI-related knowledge.

Join a global leader in the financial industry, where diverse talents contribute to success.

Qualifications

• Prior experience with AI and knowledge of Financial Services required.
• Deep understanding of AI and ML, especially GenAI tools.
• Outstanding ability to analyze problems and apply quantitative approaches.

Responsibilities

• Design and execute the CIB’s strategy for rolling out AI products.
• Critically assess AI products and influence the product roadmap.
• Define and track success for AI adoption and measure impact.

Skills

Experience with AI

Strategy experience

Knowledge of Financial Services

Problem-solving

Verbal/written communication

Proficiency in MS Excel

Proficiency in PowerPoint

Education

BSc or MSc degree in relevant field

Job description

J.P. Morgan is seeking a talented candidate as a Solutions Enablement & Client Enablement Lead in the Commercial & Investment Bank (CIB). This Vice President role sits within the AI Enablement team within the CIB Chief Data & Analytics Office, reporting to the Head of Solutions Enablement & Client Enablement within the team. You will be the operational backbone for driving the rollout of AI tooling in the Commercial & Investment Bank and facilitating feedback loops to product owners.

The CIB AI Enablement team is responsible for driving the adoption of AI and accelerating the analytics agenda globally across Markets, Payments, Securities Services, and Global Banking — driving the integration of AI into business workflows to deliver measurable commercial impact. The responsibilities of the Chief Data & Analytics Office include advancing both traditional AI/ML and generative AI capabilities, identifying priorities and focusing on high-impact AI use cases, setting the GenAI strategy around LLMs and Agentic AI, reusing and scaling AI solutions across lines of business, and fostering a culture of innovation and an AI-first mindset among employees.

As a Solutions Enablement & Client Enablement Lead in the CIB's Chief Data & Analytics Office (CDAO), you will be developing the rollout strategy for artificial intelligence (AI) products across the Corporate and Investment Bank (CIB) in partnership with each of the Product owners, providing real-time product feedback as the voice of the Corporate and Investment Bank, and engaging with business Chief Financial Officers (CFOs) to track and measure tangible business outcomes. In addition, the role is pivotal in empowering our client-facing teams with knowledge of JPM’s AI strategy and approach, as well as offering a technical AI advisory role in the form of 1:1 meetings, roundtables and/or panel discussions for key CIB clients.

You will play a key part in ensuring that the most relevant and business-impactful AI tools are rolled out to the right personas and will be driving adoption of these AI tools, in partnership with the other enablement pillars – Knowledge Enablement and Business Enablement – within the AI Enablement team. This position presents a unique opportunity to be part of driving the AI strategy for the Commercial and Investment Bank and will be best suited to Strategy leaders with a strong technical AI background used to working in a fast-paced and agile environment.

Job responsibilities

• Design and execute the CIB’s strategy for rolling out AI products across the CIB by persona
• Critically assess AI products available to the CIB and influence the product roadmap to meet CIB-specific business requirements and/or develop CIB-specific features
• Assimilate information and provide synthesized views for senior management on possible scenarios, including key risks & considerations (in partnership with CIB AI Governance)
• Define and track success of AI adoption across full AI tool inventory for senior management; measure impact, usage, and ROI for all available AI tools in the CIB
• Enable client-facing teams (Sales/Bankers) through AI training to equip them with relevant materials and talking points on JPM’s AI strategy and approach
• Provide thought leadership on AI adoption and best practices for key CIB clients

Required qualifications, capabilities, and skills

• Prior experience with AI and knowledge of Financial Services required
• Significant strategy experience with diverse problem-solving background required – e.g. top strategy consulting firm, internal strategy, investment banking, private equity
• Deep knowledge and understanding of AI and ML (esp. how to use GenAI tools / Prompt Engineering, retrieval-augmented generation (RAG) and agentic workflows)
• BSc or MSc degree in relevant field
• Outstanding ability to analyze problems and apply quantitative analytical approaches
• Ability to easily assimilate new information and communicate effectively
• Strong verbal/written skills
• Proficiency in MS Excel and PowerPoint required

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. We seek a talented Solutions Enablement & Client Enablement Lead in the Commercial & Investment Bank.