Solutions Consultant I

SurveyMonkey; Florida; Hybrid; USD 95,000 - 150,000; Full time

Job summary

SurveyMonkey is seeking a Sales Solutions Consultant to join our Solutions Consulting Team. You will provide pre-sales technical and strategic support, translating features into client value, delivering SaaS demos, and responding to RFPs.

You will collaborate with Product, Support, Engineering, and Sales, and help customers adopt SurveyMonkey's platform and APIs. This hybrid role requires one day per week in the Heredia office and English proficiency.

Qualifications

• 3+ years of experience as a Sales Consultant, Sales Engineer, or similar role in SaaS.
• Bachelor’s degree in a relevant field or equivalent.
• B2+ level English proficiency (written and spoken).

Responsibilities

• Translate features into client value during the sales cycle.
• Provide functional and technical expertise on SurveyMonkey platform, APIs, and Mobile SDKs.
• Respond to RFPs/RFIs and security reviews.
• Advocate for customers and coordinate with Product, Support, Engineering, and Sales.
• Deliver training to improve product knowledge and demo skills.
• Develop expertise in CX landscape and competitive offerings.

Skills

SaaS sales

3+ years SaaS experience

Executive presentations

API experience

SaaS demos

Education

Bachelor's degree

Tools

APIs

Mobile SDKs

Job description

Pre-sales SaaS Sales Consulting Technical Expertise Customer Experience

About SurveyMonkey

SurveyMonkey is a leading platform for surveys and forms, trusted by millions of users from startups to Fortune 500 companies. It empowers businesses to gather insights, improve customer and employee experiences, and drive growth through its intuitive design, powerful capabilities, and AI-powered technology.

About the Role

We are seeking a Sales Solutions Consultant to join our Solutions Consulting Team. Reporting to the Manager of Sales Engineering, you will provide pre-sales technical, functional, and strategic support to prospective clients and customers, ensuring their satisfaction.

What You'll Do

• Translate features into value drivers for clients' businesses throughout the sales cycle.
• Provide functional and technical expertise, showcasing SurveyMonkey's platform, APIs, Mobile SDKs, and other solutions.
• Respond to RFPs/RFIs and custom Security Reviews.
• Serve as a customer advocate, collaborating with Product, Support, Engineering, and Sales teams.
• Deliver training to enhance product knowledge and demo skills.
• Develop expertise in the competitive landscape and the CX space.

What You Bring

• 3+ years of experience as a Sales Consultant, Sales Engineer, or similar role in SaaS.
• Curiosity and a proactive approach to learning new programs and integrations.
• Comfort presenting to diverse audiences, including executives.
• Technical background with API experience.
• Experience delivering SaaS demos and creating technical documentation (workflow diagrams, proposals, RFPs, RFIs).
• Bachelor’s degree in a relevant field or equivalent.
• B2+ level English proficiency (written and spoken).

Additional Information

This is a hybrid role requiring 1 day per week in the Heredia office. Please submit your resume/CV in English.

Why SurveyMonkey?

SurveyMonkey fosters a culture of curiosity and growth, offering an inclusive workplace with forward-thinking benefits, employee programs, and learning opportunities. We value employee feedback and strive to create an environment where everyone can excel.

SurveyMonkey is an equal opportunity employer.