Solutions Consultant

Medallion; San Francisco (CA); On-site; USD 145,000 - 175,000; Full time

Job summary

Medallion seeks a Senior Solutions Consultant to drive scaled growth by aligning client needs with Medallion’s platform. You will design solutions, lead discovery, and deliver compelling demos, collaborating with sales, product, and operations.

This role reports to the Head of Solutions Consultants and base compensation may land between $145,000 - $175,000. Equity, bonus, and benefits complete the total compensation package.

Qualifications

• 7+ years in sales engineering or solution consulting within healthcare tech.
• Strong presentations, analytics, and framing of complex problems.
• Experience doing sophisticated customer discovery and executive-level solutions.
• Excellent collaboration across sales, product, and operations.
• Proven success leading complex sales processes with multiple stakeholders.

Responsibilities

• Partner with sales, products, and operations to drive growth through solution design.
• Lead discovery to identify pain points and align products to objectives.
• Design and deliver demos and business cases as a trusted advisor.
• Coordinate solution design activities across internal stakeholders.
• Provide advanced training to Sales on Medallion’s platform and offerings.
• Gather and socialize insights to influence roadmaps and innovation.

Skills

Years of experience

Presentation skills

Analytical skills

Executive discovery

Cross‑functional collaboration

Sales process leadership

Organizational skills

Value articulation

Adaptability

Building processes/teams

Market commercialization

Job description

About Medallion

At Medallion, we believe healthcare teams should focus on what truly matters — delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, while ensuring superior patient outcomes.

As one of the fastest‑growing healthcare technology companies — ranked #3 on Inc. Magazine’s 2024 Fastest‑Growing Private Companies in the Pacific Region, #5 on LinkedIn's 2024 Top US Startups, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show — Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $130M in funding from world‑class investors such as Sequoia Capital, Google Ventures, Optum Ventures, Salesforce Ventures, Acrew Capital, Washington Harbour, and NFDG, we’re on a mission to transform healthcare at scale.

About the Role

As a member of our Solution Consulting team, you will operate at the forefront of driving Medallion’s scaled growth by providing alignment to our client’s needs and delivering trusted and creative solutions through Medallion’s platform. Through the highly cross‑functional nature of our work, this role will extend to identify, prioritize, and execute on strategic opportunities that broaden Medallion’s market reach and further our mission of enabling high‑quality, cost‑effective healthcare. This role reports to the Head of Solutions Consultants and base compensation for this role may land between $145,000 - $175,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package.

Responsibilities

• Partner closely with our sales, products, and operations teams to drive Medallion’s growth through solution design, strategic positioning, and compelling presentation of Medallion’s products and services.
• Lead the discovery phase to identify prospect pain points, technical needs, and align our products and services to their business objectives.
• Design and deliver compelling demos and business cases, establishing yourself as a trusted advisor and industry thought leader.
• Align and coordinate solution design activities across internal stakeholders.
• Provide advanced training to our Sales teams on best practices pertaining to Medallion’s platform and solution offerings.
• Gather, synthesize, and socialize insights from prospective customers to influence roadmaps and drive continuous innovation of Medallion’s product lines.

What we look for on the team

• Bias to action, take pride in your work, and care more about getting to the right solution than being right.
• A beginner's mindset - you avoid assumptions and champion curiosity.
• Unrelenting dedication to operational excellence, committing to practices that maximize our effectiveness as we grow.
• Nurture partnerships built on trust, understanding, and respect, both internally and externally.

Qualifications

• 7+ years of experience in sales engineering, solution consulting, or a related role within the healthcare technology industry, with increasing levels of responsibility.
• Consulting skill set including exceptional abilities in developing impactful presentations, strong analytical skills, and framing complex problems.
• Ability to perform sophisticated customer discovery and devise compelling solutions for an executive audience.
• Excellent collaboration and communication skills and proven experience working with various levels and functions of an organization.
• Experience successfully leading complex sales processes, acting as a liaison across teams and stakeholders.
• Strong organizational abilities, enabling you to effectively manage competing priorities in a fast‑paced environment.
• Demonstrated ability to convey and demonstrate the business value of complex, technical products.
• Highly adaptable; you thrive in a fast‑paced environment, managing multiple deliverables simultaneously, often with limited timelines and multiple stakeholders.
• You have experience building processes and teams from scratch.
• Proven success supporting commercialization into new markets.

We prioritize candidate safety. Please be aware that official communication will only come from @medallion.co email addresses.